B&H Photo Reviews

Name: B&H Photo
Rating: 4.76

4.8 Rating 2,350 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,350 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

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“GREAT JOB!”

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Posted 2 years ago

“Quality and friendly web site./juan”

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Posted 2 years ago

“Great selection, always helpful, great prices”

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Posted 2 years ago

“Good deal on e-mail offer, free freight, & website ordering quick and easy”

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Posted 2 years ago

“Easy transactions, easy returns and great prices for decades! Been a customer for 25+ years and I hope they're around for the next 25!”

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Posted 2 years ago

“As we are based in Canada, B&H makes purchasing shipping and payment of duties fast and easy.”

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Posted 2 years ago

“Great experience!”

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Posted 2 years ago

“took advantage of some deal zone specials with free shipping for things I've been wanting, can't do better than that”

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Posted 2 years ago

“Everything and everyone there are simply the best!”

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Posted 2 years ago

“Service is always #1, on 34th street or years ago on 17th Street. No reason to shop anyplace else. Keep up the great Service!!”

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Posted 2 years ago

“Site easy to use. Quick delivery and great selection.”

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Posted 2 years ago

“quick ordering procedure and honest sales person didn't try to upsell me”

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Posted 2 years ago

“Selection, price, service. Pleasure doing business with B & H.”

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Posted 2 years ago

“I never shop anywhere else for equipment. They have everything you could possibly need and for a fair price.”

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Posted 2 years ago

“Quick to buy, good prices, great selection”

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Posted 2 years ago

“Love to be able to send gifts to my son”

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Posted 2 years ago

“Great prices, quick shipping. Good selection. Useful product information”

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Posted 2 years ago

“Easy to order and when using paypal even better!”

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Posted 2 years ago

“VERY GOOD DEALS ON B$H...THANKS”

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Posted 2 years ago

“They are an ethical company with a very customer centric approach. On the most part, returns and refunds are done correctly. But, be careful with returns. B+H rates everything and if you return too much irrespective of the reason, they can deny you the opportunity to buy from them.”

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Posted 2 years ago

Hello. We regret any inconvenience and confusion. We feel our return policy is fair and very transparent. The return policy is there to give our customers peace of mind when purchasing from B&H. Unfortunately, there may be times when someone may abuse the return policy and B&H will have to take necessary action towards those individuals. We appreciate your understanding. ~Geoffrey Ngai / B&H Photo-Video

Posted 2 years ago

B&H Photo is rated 4.8 based on 2,350 reviews