B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,245 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,245 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“best service ever”

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Posted 2 years ago

“As always fast and easy procedure.”

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Posted 2 years ago

“Everything is so easy. Find the item, revise or replace or any changes are so easily managed. Very good programming.”

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Posted 2 years ago

“You always make me happy!”

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Posted 2 years ago

“Great service, as usual”

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Posted 2 years ago

“Easy check out.”

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Posted 2 years ago

“Best experience shopping at B&H Photo. User friendly and quick fast safe shipping. Happy Holidays to all the staff at B&H. Thank You.”

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Posted 2 years ago

“always really easy if your in the business of television production and need stuff fast and well priced look no further”

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Posted 2 years ago

“Very user friendly.”

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Posted 2 years ago

“My purchase was seamless! Wish I had more money to spend !”

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Posted 2 years ago

“Very easy to use online order form.”

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Posted 2 years ago

“Website is easy and fast. Shopping takes seconds.”

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Posted 2 years ago

“Easy search, smooth checkout”

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Posted 2 years ago

“Fast delivery, easy to navigate website”

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Posted 2 years ago

“Very easy to place my orders”

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Posted 2 years ago

“Fast and Easy”

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Posted 2 years ago

“I've purchased from B&H a number of times over the years, no major "bulk" hauls but, to me, still my good money. Went to the online jungle store to buy something as a gift and after reading reviews about counterfeits and reformatted devices to appear as something else, it dawned on my, B&H has this, and I feel like I can trust them. The two items I eventually did purchase were marked "qualifys for free shipping with orders over 49.00" and "in stock"... but they only came to 48.00. So, I found something for myself that was just six bucks, eeh, I'd like to have it, I'll even take two of them, and that'll put me well over the 49.00 mark as it also was in stock and per the website qualified for "free shipping". Nope, the order came to close to 60.00 before tax and shipping was still being charged. So, I removed the two items I was gonna take for the "FS", shipping cost remained same so I settled on that. Well, come to think of it, while B&H missed the sale, saved me money in the long run. So yeah, sorry but thanks. It's just the failed promise that disappoints me with B&H.”

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Posted 2 years ago

Dave: Thank you for your order and this feedback. We regret your dissatisfaction. I'd like to look into this and see how we can repair your opinion but I cannot ID the customer or transaction. Please email details to me at henryp@bhphoto.com. TIA -- Henry Posner / B&H Photo-Video

Posted 2 years ago

“easy, the photo book is cheaper here than Amazon by 6 bucks even with shipping.”

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Posted 2 years ago

“Amazing Deal with B&H”

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Posted 2 years ago

“B&H is definitely my comfort zone for buying new or used camera equipment. Had to return once, due to fact of ordering something I already had. That was a flawless process too. Great service and great products.”

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Posted 2 years ago

B&H Photo is rated 4.8 based on 2,245 reviews