B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,037 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,037 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to follow instructions.”

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Posted 8 years ago

“b&h lets me know where my item is every step of the way.”

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Posted 8 years ago

“quite easy for international”

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Posted 8 years ago

“Clear instructions for locating and placing an order.”

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Posted 8 years ago

“Easy to use.”

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Posted 8 years ago

“Very quick and easy to use website”

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Posted 8 years ago

“finding what is not available in europe”

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Posted 8 years ago

“Being in the UK, B&H has always been the dream store for me and in fact, it was the highest priority thing to see when I visited New York in 2013. Absolutely amazing place, I'd be amazing if anyone manages to leave the store without buying anything! Since my visit, I've purchased online several times, all without any problems and always top class service. Keep up the good work!”

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Posted 8 years ago

“Easy to use web site”

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Posted 8 years ago

“A really easy, straightforward purchase process, including import duties”

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Posted 8 years ago

“got what I wanted and on time”

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Posted 8 years ago

“Supplied what I needed in reasonable time”

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Posted 8 years ago

“clear ordering instructions and good prices.”

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Posted 8 years ago

“Very easy to shop and to ship items to the UK. Just hope the shipping and delivery goes as smooth.”

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Posted 8 years ago

“great service and speedy help”

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Posted 8 years ago

“I can get what I need quickly and efficiently which I cant get from UK”

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Posted 8 years ago

“Way cheaper than UK”

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Posted 8 years ago

“Superb choice of photography items - sometimes found nowhere else. Very competitive pricing too. Easy check out. Fast website and simple to navigate. Just what I need when I want something quickly.”

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Posted 8 years ago

“At least this company Does have an Actual Domke FA-140 Utility Strap - with spring clips - in stock. Unlike amazon, which continues to SHOW what Looks Like an FA-140, but which in fact is something completely different. The reason why you have Not been awarded a full five-star rating is your Concealment of ridiculously over-priced and imaginary "Taxes", which customers in the UK do Not have to pay - this is treading so close to actual theft, if one is in a hurry to complete a transaction, that it may as well be considered deliberately larcenous. Disgraceful.”

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Posted 8 years ago

“Nice and easy method of buying.”

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Posted 8 years ago

B&H Photo is rated 4.7 based on 2,037 reviews