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B&H Photo Reviews

4.7 Rating 2,034 Reviews
100 %
of reviewers recommend B&H Photo
4.7
Based on 2,034 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read B&H Photo Reviews

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
Consistent and no hassle shopping, great customer service!
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Posted 3 years ago
Once you log in, the ordering process is easy, fast and reliable.
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Posted 3 years ago
Great service! Fujifilm eyecup is unavailable. Jamie advised me about ordering a third-party piece that should work fine. It's even a few bucks cheaper.
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Posted 3 years ago
easy and the gift card allows them to get exactly what they want
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Posted 3 years ago
Quick and easy
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Posted 3 years ago
Fast and easy to get what I needed
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Posted 3 years ago
Fast delivery to Belgium
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Posted 3 years ago
NEVER EVERY WILL I CONSIDER THEM.. EVERY!!!! I'm a very patient person AND I've been in the midst of a major relocation so my attention has been elsewhere. I sent 4 lens to BH PHOTO for review to purchase OVER 2 MONTHS AGO!!! I realized after 30 days that I had not received a response sooo, I called. Some guy said, the response was delayed because the lens were shipped to NYC from their CA office. I thought it odd but, said fine. I noticed, after ANOTHER 30 days that I still had not received a response. So I called again and got bounced around 3 times by people who made it clear they did not care AT ALL. Each time I briefly explained what was going on and the 1st person said I was in the wrong department. The 2nd person just said hold on and the 3rd person cared even less. When I said, return my lens that SOB got an attitude!! WHO in their right mind wants to do business with a company that treats them like this! The funny part is, I need to update my gear and need 2 new bodies for some INTL shooting and traveling. Guess what company WON'T be considered as being to buy
Helpful Report
Posted 3 years ago
Thank you for your order and this feedback. We regret your dissatisfaction. We determined that we did not wish to make an offer on the items you sent to us, but regret and apologize for the delay in conveying this to you and effecting a return. As a courtesy and by way of apology, we are offering a $50 B&H electronic gift card. -- Henry Posner / B&H Photo-Video
Posted 3 years ago
B&H has always been my go to for all my photography needs. Very easy and a pleasure to work with. Thank You B&H!
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Posted 3 years ago
Great access to products, easy and precise shipping. Good prices. Availability of merchandise.
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Posted 3 years ago
Easy to use, covering all my photo/video needs. Excellent product descriptions.
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Posted 3 years ago
Great product selection - website details are fabulous!
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Posted 3 years ago
Quick and easy.
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Posted 3 years ago
Easy as pie to on-line order!!!!!
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Posted 3 years ago
Quick ordering
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Posted 3 years ago
Easy to find my item, clear options on shipping.
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Posted 3 years ago
Found exactly what I wanted at a good price.
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Posted 3 years ago
The guy was very knowledgeable and also polite.
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Posted 3 years ago
Fast easy transaction. Free shipping too.
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Posted 3 years ago
B&H is very thorough when it comes to product selection. Their tech support has been very helpful with recommendations and selections when deciding upon which piece of equipment best suits my needs.
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Posted 3 years ago
B&H Photo is rated 4.7 based on 2,034 reviews