B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,248 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's easy and information is very well given with photos of the product, almost in every angle. and the best part is B&H Photo ships internationally.”

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Posted 3 years ago

“easy, hassle free”

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Posted 3 years ago

“Easy ordering, always in stock. Very happy with B&H”

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Posted 3 years ago

“Amazing product selection, speedy shipping most often free, easy return process, student discount, great customer service”

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Posted 3 years ago

“Ordering is always easy at B & H”

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Posted 3 years ago

“price changed on CF card at check out. Yesterday there was a discount. But the store was closed. When it reopened, the discount was gone.”

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Posted 3 years ago

“Fantastic stock levels. Easy website to navigate. International shipping calculator is brilliant part of the check-out!”

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Posted 3 years ago

“Easy process and they always have stock”

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Posted 3 years ago

“Excelente...!!!”

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Posted 3 years ago

“Such a good web site, so easy to use and they work out the duty to be paid too. Great service.”

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Posted 3 years ago

“As usual great experience at B&H item was in stock and a click or two later in the mail!”

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Posted 3 years ago

“Always excellent service.”

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Posted 3 years ago

“Reasonable pricing.”

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Posted 3 years ago

“I am from the UK. The service from this company is brilliant. Fast, efficient and reasonably priced. I just wish I could get my ink from them!”

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Posted 3 years ago

“Always great”

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Posted 3 years ago

“service is excellent!”

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Posted 3 years ago

“I have been ordering from them for over 10 years now and they have a super selection, great staff to answer questions and some fantastic prices. They are my #1 place for all my camera and binocular needs! the prefect match to support my baby!”

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Posted 3 years ago

“Easy checkout. $4.00 Shipping yet to see time frame to deliver.”

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Posted 3 years ago

“the best of the best!🦾”

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Posted 3 years ago

“Over time I have spent $1000s here. Last purchase was >$3k. A 5 cent item was broken - a 1/2"plastic strap keeper. They would not send it to me. I had to spend a hour of my time to send back the entire item and have that item unavailable for an upcoming trip - which is why I bought it. The keeper is universally on every item they sell with a strap. Apparently all they are is a shipping warehouse, not a customer oriented business who will solve even the smallest of problems.”

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Posted 3 years ago

B&H Web No: 1094897980 Virgil: Thank you for your order and this feedback. We regret your dissatisfaction. The item you're referring to was one of the two most expensive items in this transaction. Returning the item for an exchange is the most effective and efficient way to handle this issue. The second option would have been for you to purchase another and return the one you received for a refund. We'd have been happy to make that accommodation and to ship the replacement item to you with free overnight shipping, as a courtesy. If you'd like to proceed with that option, please let us know at your earliest convenience. -- Henry Posner / B&H Photo-Video

Posted 3 years ago

B&H Photo is rated 4.8 based on 2,248 reviews