Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“I ordered all of my sprinkler supplies from various venders and Big Frog Supply was the only one to ship the items right away. I received them within a couple of days. They are awesome”

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“Shipping was pretty good. Price was reasonable. Look forward to do more shopping here in the future.”

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“Very fast shipping; item is just as described Thank you”

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“I was able to find the product I needed and it was ordered and delivery was very fast. It's installed and my sprinkler system is working fabulous now. Thank you!”

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“Good price,good delivery, the product was exactly as it was ordered”

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“Good price and fast shipping plus text update. Would recommend.”

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“It was easy and I saved 25% more than the manufacturer AND I was using one of their discount codes... shipping was quick and easy... will use again when I have a need.”

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“item came when they said it would. no damage to boxes or items. great price and toilet.”

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“Don't know yet. Been 13 days and I haven't received the valves yet, just an email asking for a review!”

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“Quick ship, good price, no complaints thus far with the order.”

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“Delivered goods as promised. Product description accurate will use them again”

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“Ordered a grinder pump on Friday and received it on Monday. Have yet to install it but wanted to give my feedback on Big Frogs knowledge and customer service. They were exceptional and I would highly recommend them based. It's rare to find their kind of service these days.”

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“I would highly recommend Big Frog...very professional help over the phone came in on time and was exactly what I needed. Great overall experience.”

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“Got exactly what I needed, and delivered when promised. Rainbird nozzle trees, all intact and in new packaging.”

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“Best prices and very fast delivery. Order received almost overnight!”

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“Good price, easy to placing an order and fast shipping .”

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“Easy company to correspond with but just be careful of what you buy. I did not need the timer after all and sent it back. They charged $35.00 re-stock fee on a $100.00 item!!!”

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“I needed some irrigation parts that not even Home Depot carried and I stumbled upon Big Frog while searching online. I never heard of them, but boy oh boy, they had all the parts I was looking for so I gave it a shot. I am amazed by their quality and professionalism! The parts for my rainbird sprinklers arrived within a few days 😀. I will definitely buy from them again, thank you!!”

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“Outstanding service. Fastest delivery I have had from any company. Correct and fast.”

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“Excellent service...great products! I will continue to do business with this company.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews