Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Easy to use website, good prices, great no-hassle service for 1st order. Placed it on Sunday, had my products mid-day Wed. If you have what I am looking for, I will definitely order again. Thanks!”

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“On time delivery at no charge.. Good price. Original part.”

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“free shipping and part arrived within 2 days. Excellent quality and service.”

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“Excellent pricing, fast shipping, even to remote Montana Location. Thank you so much! Definitely recommend Big Frog and Definitely will use them again!”

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“I originally received incorrect sprinkler heads from what I ordered. I contacted their support and the gentleman had me send a picture of what I received. He almost immediately acknowledged the incorrect fulfillment of my order and apologized for the error. Within 5 minutes a new shipment with the correct parts were on their way. Hey, mistakes happen. I appreciate their quick response to the problem!”

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“Ordered Wireless Rain-Freeze Combo. Very competitive pricing and very fast shipping.”

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“Great price for backflow preventer, product arrived quickly and as described. Called customer service before ordering because I had a question on which size to order and they were very helpful. I would recommend Big Frog!”

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“Package was delivered today and everything looks intact. thank you”

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“Received my parts as ordered and very quickly. The price was much better than any other I was able to find in the store or on other websites.”

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“Nice easy transaction. Good price. Fast shipping. Will buy from again!”

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“It got my package here in 2 business days.”

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“Very polite, cordial staff who helped us work through what we needed. Highly recommend dealing with these folks!”

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“Great price, quick shipment, emails to keep you informed of order process Thanks thanks”

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“Items in stock, reasonably priced, shipping free, fast delivery.”

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“Best prices on Rainbird accessories. Super fast shipping. We definitely do business we them again.”

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“Big Frog had the supplies I wanted at a Great Price and the shipping was very fast.”

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“Ordered a grill cover on April 13, 2018. After multiple attempts at contacting BigFrog Supply - no one ever answers the phones or emails.. I finally got a response on April 26, that my item had been shipped. No one ever contacted me or responded to emails or messages. Zeros customer service. Disappointing experience.”

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“they made a quick delivery of the correct items”

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“The right part, easy to order, and very fast Service,”

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“Product and price were good. Long delivery and I had to ask a couple of times before anyone answered.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews