Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping on parts that were out of stock by Rain Bird”

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“Good product, fast delivery and Easy to navigate website”

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“Product delivered in great shape. I was a bit disappointed that the Wifi link had handwriting in the manual, indicating a returned product. On the good side it seems to be working...we shall see if it continues.”

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“You had the item i needed and it works well. the only thing i would change is shipping. it took a little long to get here”

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“PRODUCT AS DESCRIBED FITS GREAT, SHIPPING WAS FAST tHANKS”

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“First off they had best price and delivery was fast. I was nervous as some pictures during shopping showed different valves than what I ordered but the correct valve was shipped. Picture on receipt, search, and cart, etc were different valves.”

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“Exactly what I ordered. Delivery as expected. No problems with order.”

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“Competitive pricing, swift on shipping order, quick delivery, good packaging, everything arrived in good condition.”

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“Shipped and delivered fast however I ordered the wrong product”

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“Only disappointed with one thing, I think that each item should be package separately to tell a full from a half as I can not read which is which even with a magnifying glass.”

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“shipped on time, works great, thank you, for the Job well done.”

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“Good prompt service. I will definitely shop here again in the future.”

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“I'd like to see product items descriptions a little more detailed especially for us novices who are not just well informed on sprinkler irrigation for example I didn't know that water valves didn't come with the solenoids.”

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“Order was delivered promptly with the correct items requested.”

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“They had what I needed, and even with the pandemic, items arrived sooner than expected.”

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“Would have given a 5, but met the delivery man on my lunch break, he was very slow and talked on his phone the entire time, other than that excellent product and service.”

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“Overall satisfied with product quality, value and quick shipping. Disappointed in the 3/4" hose adapter fitting. Although the solid drop line was securely pressed on to the fitting, the fitting leaked like crazy in the middle of the fitting where it can rotate to tighten onto the hose bib. Unsure of a solution to this issue.”

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“Good prompt service. Items fairly priced. Did not give a 5 because I found the shipping charges TOO HIGH for such a lite package”

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“The parts I ordered were perfect fit and the customer service was great just please use ups or fedex for shiping usps is terrible”

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“They sent eight automated emails in regard to one order.”

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Big Frog Supply is rated 4.8 based on 5,968 reviews