Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,970 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping and great cost but not happy with the product”

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“Fast shipping easy people to deal with everything went smooth”

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“Good communication product was exactly as described and I would recommend”

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“EASY TO ORDER.GOOD PRICE.WOULD ORDER FROM THE BIG FROG AGAIN. THANKS AL UNITED WATER”

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“Shopping cart works well and prices are good, ya know?”

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“the company was very responsive in terms of sending almost immediately the ordered items and their tracking information. Unfortunately they sent me the wrong item (1of 2) and had to return it. it would be nice to have a phone number to call customer service instead communicating with email. Overall it seems to be a good and reliable company.”

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“A friend recommended this site, as I want to replace a 30-yr old Rheem electric water heater with an on-demand water heater using propane to reduce my use of electricity.”

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“Right item. Couldn’t find it locally at box stores. Shipping was delayed”

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“All good, actual delivery a couple of days later than originally specified otherwise product delivered as ordered.”

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“I purchased these items for a fall repair project But because of early snow and cold weather it looks like a spring project now. The vaives and repair kits arrived quickly and may be ordering some new sprinkler heads this winter.”

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“received the order quickly but because of the weather turning colder will not be able to install the new replacement values I purchase until next spring.”

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“I received my order quickly, unfortunately when my Plumber opened the box the 34x48 mustee base was damaged. I am waiting on a response for the replacement. My order # is 1042938 Thank you Joe Todaro”

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“Good quality product arrived on time and in good shape.”

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“Works great. Just needs a lil work on delivery. Takes a while to heat up but when it's hot its.”

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“This is my first purchase through Big Frog Supply. Tracking shipping is not very transparent. My question to find out what kind of material are the gears made of was not answered.”

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“Everything I ordered came pretty quick and as expected”

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“Great unit, works well, easy to set up. Only issue I have is you can not program the unit to stop your irrigation system for less then 72 hours. Other rain sensor I have used stops Iragation system for 24 hours. I would not buy this again for that reason.”

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“Fast shipping, well packaged. Would order from them again when ever needed.”