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Big Frog Supply Reviews

4.8 Rating 5,842 Reviews
93 %
of reviewers recommend Big Frog Supply
Company Reviews Product Reviews
1,634
 Metrics Info
4.8
Based on 5,842 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better
Read Big Frog Supply Reviews

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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TERRY/LAURA A
Verified Buyer
“I purchased these items for a fall repair project But because of early snow and cold weather it looks like a spring project now. The vaives and repair kits arrived quickly and may be ordering some new sprinkler heads this winter.”
Helpful Report
TERRY/LAURA A
Verified Buyer
“received the order quickly but because of the weather turning colder will not be able to install the new replacement values I purchase until next spring.”
Helpful Report
Joseph T
Verified Buyer
“I received my order quickly, unfortunately when my Plumber opened the box the 34x48 mustee base was damaged. I am waiting on a response for the replacement. My order # is 1042938 Thank you Joe Todaro”
Helpful Report
Wayne S
Verified Buyer
“Good quality product arrived on time and in good shape.”
Helpful Report
Michael M
Verified Buyer
“Works great. Just needs a lil work on delivery. Takes a while to heat up but when it's hot its.”
Helpful Report
Teshome W
Verified Buyer
“This is my first purchase through Big Frog Supply. Tracking shipping is not very transparent. My question to find out what kind of material are the gears made of was not answered.”
Helpful Report
Lee C
Verified Buyer
“Everything I ordered came pretty quick and as expected”
Helpful Report
Marvin C
Verified Buyer
“Great unit, works well, easy to set up. Only issue I have is you can not program the unit to stop your irrigation system for less then 72 hours. Other rain sensor I have used stops Iragation system for 24 hours. I would not buy this again for that reason.”
Helpful Report
Bruce M
Verified Buyer
“Fast shipping, well packaged. Would order from them again when ever needed.”
Helpful Report
George M
Verified Buyer
“Good price and fast shipping. Would buy again from them .”
Helpful Report
John I
Verified Buyer
“Correct parts. Good price. Why do I need to use ten words?”
Helpful Report
Joseph B
Verified Buyer
“Delivered on time. They sent pre nozzled 5004's with #2 nozzles, so we had to change the nozzles when they were not appropriate for coverage.”
Helpful Report
David R
Verified Buyer
“Good price, fast delivery. Would use them again. No issues.”
Helpful Report
Harry K
Verified Buyer
“I got the part I ordered. I wanted a rebuild kit for a 200efa valve. The package said this kit was for a 200efb valve. It seemed to fit but am still not sure I got the right part.”
Helpful Report
Glen B
Verified Buyer
“They replaced the item quickly when I informed them that the item arrived broken”
Helpful Report
David L
Verified Buyer
“Here are pictures of my Hardie valve that the Node-100 solenoid would not fit. Picture of another solenoid I purchased and replaced the one that came with the controller.Total extra cost to make adjustment was $24.70. $19.98 solenoid $4.72 for 3M direct bury splice kit. Customer should be made aware there may be a need to replace the solenoid on the Node-100 to fit certain valves. Pictures attached.”
Helpful Report
Young Z
Verified Buyer
“Good web site to shop and very fast shipping. I would had given 5 stars if the Web site can track the order without an account. Other than that I definitely shop there again.”
Helpful Report
Ken E
Verified Buyer
“Order arrived on time and it was as advertised. Haven't used it yet to see if it works.”
Helpful Report
Ralph S
Verified Buyer
“Big Frog was great except it did not meet it delivery date other wise I would give it a 10”
Helpful Report
William J
Verified Buyer
“The item I ordered was great it just was for a 120 volt system and my system was 220 so when I stupidly hooked it up I burned it up.”
Helpful Report
Big Frog Supply is rated 4.8 based on 5,842 reviews
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