Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,970 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time. They sent pre nozzled 5004's with #2 nozzles, so we had to change the nozzles when they were not appropriate for coverage.”

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“Good price, fast delivery. Would use them again. No issues.”

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“I got the part I ordered. I wanted a rebuild kit for a 200efa valve. The package said this kit was for a 200efb valve. It seemed to fit but am still not sure I got the right part.”

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“They replaced the item quickly when I informed them that the item arrived broken”

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“Here are pictures of my Hardie valve that the Node-100 solenoid would not fit. Picture of another solenoid I purchased and replaced the one that came with the controller.Total extra cost to make adjustment was $24.70. $19.98 solenoid $4.72 for 3M direct bury splice kit. Customer should be made aware there may be a need to replace the solenoid on the Node-100 to fit certain valves. Pictures attached.”

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“Good web site to shop and very fast shipping. I would had given 5 stars if the Web site can track the order without an account. Other than that I definitely shop there again.”

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“Order arrived on time and it was as advertised. Haven't used it yet to see if it works.”

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“Big Frog was great except it did not meet it delivery date other wise I would give it a 10”

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“The item I ordered was great it just was for a 120 volt system and my system was 220 so when I stupidly hooked it up I burned it up.”

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“The item was exactly as advertised. I would purchase from Big Frog Supply again.”

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“I melted during Covid-19 and finally got the industry standard hand pruner - Felco 7”

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“Part fit the first time! Fast delivery! I will order again from big frog supply”

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“always have what you want.and ships on time.reply quickly”

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“I found the right part quick and easy, thanks big frog!!”

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“Don’t use USPS. They are awful. Delivery 7/3... way late. 2 days in town here on flies about delivery issues. We”

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“Received order promptly and set-up sprinkler system to Wi-fi. Works well. Can be manually set or programmed with sprinkler rain sensing equipment to avoid over watering.”

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“You guys ar awesome, I'd been struggling to find a replacement for a module for my irrigation system with no luck and when I found You that changed quick and could please my customer, thank You very much, very pleased, keep up the good work.”

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“I ordered an item on line, it came to me.”

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“Delivery was accurate but, took a while to get. I did not pay for fast shipping.”

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“Better pricing than the big dogs, thank you for the quick shipping.”

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Big Frog Supply is rated 4.8 based on 5,970 reviews