Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to find a part that nobody else in the USA had, because it was no longer in production. Big Frog had the piece I needed, it came to me quickly, was in good condition, and saved me a lot of hassle by enabling me to make a quick repair I stead of a full rebuild on my project. Thanks Big Frog!”

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“Excellent pricing, shipping, and customer service. I am a happy camper with my tankless water heater from Big Frog.”

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“Excellent service”

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“Big frog had the best price on my Rinnai tankless heater and did exactly what they committed to. Shipping was on time and a mistake in address do to Pay Pal was corrected efficiently. Big frog done good!”

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“It is not installed yet, but delivery went well and it looks great. Excited to get it into my remodeled master bath. Looks like it is a quality tub and good value for the price!”

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“Easy to order at web site. Fast and accurate delivery”

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“Great price, item as described, fast safe shipping. Would recommend big frog, thanks”

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“This is a very good unit and heats water non stop for a large house hold.”

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“Colin Kelly went above and beyond to locate the right pump for the job at hand. Thasks for all your help. Steven. FLORIDA”

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“Great Service, knowalagabel about their products...They have items that are out of production, others don't have....”

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“I had several questions regarding buying a tankless water heater. Called in and the staff was very helpful, called me back to give me more information. Ordered online and received products within a week. I would defiantly order from them again.”

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“very fast shipper, timely shipping updates, web site was easy to navigate”

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“Web site was easy to read and service was fast and spot on. Thanks”

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“Bought a Liberty drain pump. Big Frog's website didn't make clear how many days "Free Shipping" would entail. Called the 800 number and the helpful fellow informed me that my pump would arrive in two days. And, by George, it did. The pump works as advertised. That's my review.”

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“Have used Liberty pumps for years, excellent machines, this one is no different, product is as stated by company.”

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“fast service good price and quality word word word word”

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“The person I talked to was very knowledgeable about the product and very helpful. The product delivered was exactly what I wanted. The product arrived quickly and in perfect condition.”

Big Frog Supply 5 star review on 27th September 2016

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“Product was delivered on time and packaging had no damage. I look forward to doing busines with you again.”

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“Ordered a sump pump and arrived in a few days. Would recommend Big Frog Supply.”

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“Product arrived as stated, ultra fast shipper, more that willing to do business again.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews