Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Made a relatively small purchase but the process was super easy. Website is easy to navigate and shipping was super quick. It was only a couple of hours when I received the shipping confirmation email. Kudos!”

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“Great pricing fast shipping!!!! and a nice website. ordering made easy”

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“I ordered a pump control based on the photo at the web site. When it got here, it was not the same control. I contact Big Frog requesting a return authorization number. Within minutes I received an email with return instructions, and a return label. This is great customer service. While I was disappointed the photo and the product did not match, I am impressed by the quick return process.”

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“Quick and easy, no problems, arrived on time and was what I ordered!”

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“The part was sent out quickly and arrived in about 3 days of ordering. This made my customer very happy.”

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“I placed an order for a Rainbird remote controller... and within 48 hours I'm using it... Thank you Big Frog for the quick turn-around and great customer service... Glenn S. in Livermore, CA”

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“Had the part I needed and no hassles ordering. The part was here one day earlier than expected and had the problem fixed in no time.”

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“Big Frog Supply had the part that I needed to repair my sprinkler controller. They shipped it promptly. I installed the part and the controller works perfectly.”

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“On time service no games will deff purchase from BIG FROG again.”

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“Great variety of products and very fast service. Exactly what I like.”

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“Product was as described but shipping could be faster in the day if next day or two day shipping. Otherwise great.”

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“Got what I ordered fast. My only complaint is the price of shipping. Sent postal service for 6 bucks, it was pricier than what I ordered. Other than that, no complaints, very happy.”

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“Fast shipping... Best price on the net! Thank you! I will be back 😊”

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“I ordered rainbird sprinkler products, the shipping was very fast. Big Frog supply had the best prices. I highly recommend this company.”

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“my item was perfect and arrived very quickly. I received e-mail with shipping updates as well. great experience”

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“Fast transaction! Fast shipment! Kept me updated on when it would arrive!!”

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“Competition for Amazon, a pleasure to work with. Go Big Frog”

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“I searched the internet for the sprinkler rotors that I needed and found Big Frog Supply. They had the best price out there and I had my order at my door in 2 days! I was impressed, Big Frog Supply will be the company I will use for future purchases.”

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“Everything in this transaction went perfectly. The product was exactly as pictured. Delivery was well communicated and timely”

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“I got exactly what I needed...no problems or hassle.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews