Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Flawless, ordered online, shipped and tracking number the next day. Order arrived as promised. Will purchase from again.”

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“Great price, fast delivery, best deal going on tankless water heaters that I've found.”

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“Hard to find product, delivered quickly at a great price—what else could you want? Excellent buyer experience!”

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“Good price, quick to ship the correct product, very good follow up, no hassles or problems”

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“great price, quick shipping, product availability, fair shipping rates”

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“Delivery was quick. Felco products are of excellent quality. My purchase was a replacement for left-handed shears lost while moving. I absolutely will shop Big Frog Supply again.”

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“Fast and reliable service.Good perfect product and good price.”

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“The person I spoke to was extremely helpful in assisting me with a backflow unit. That said I had left a message 3 days prior and received no call back. Also I needed a Y strainer with the backflow, Big Frog was out so she told me Lowe's had them - they do not.”

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“Avoid this company. Horrible customer service. If you ever have to return an item, just know you will pay return shipping and that they will then only refund half of your original purchase price.”

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“The service was excellent and my order was processed immediately and shipped the next day. I definitely would make additional purchases from this vendor. Great job!”

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“The day I called and placed an order, they said they would try and get it out same day! They did! Ordered on a Friday and received it Monday. Great!”

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“First time I have placed an order with BF. I was a little hesitant because of a few bad reviews, but I am completely satisfied with the price I paid and extremely fast shipping.”

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“Easy order process, fast delivery, the right product. What’s not to like? I’ll order from them again.”

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“Everything ordered came in a timely manor and prices were amazing”

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“My order was shipped the same day I placed it and it was delivered a day sooner than expected!”

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“When I couldn’t find the part i was looking for in town, Big Frog got the order out to me in 3 days.”

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“Low Price and quality products for those who expect perfection. Rick K Awesome Cuts Landscape maintenance”

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“Fast and accurate service! I will use Big Frog Supply again!”

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“Good price and expedient free delivery made it irresistible.”

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“I am not happy it’s 5th of June and I have not received my order yet and you informed me that you shipped it on May 28th”

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Big Frog Supply is rated 4.8 based on 5,969 reviews