Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Had what I was looking for at a fair price and delivered promptly.”

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“Good selection, easy purchase, great communication, fast shipping, and a very pleasant experience.”

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“I was looking for products to use to tune up my very old Felco hand pruners and Big Frog Supply had a competitive price and the shipping was very fast. The products worked great. I would order from Big Frog again in the future.”

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“Never received the item. They are unwilling to refund my money. I will be filing a dispute on my credit card...What a big waste of time. They are saying Fedex delivered the item but to a different address...Not my problem. I did not hire Fedex, they did and they do not want to fix the problem. I will order products from someone more reliable.”

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“Very courteous and helpful customer service. The correct item was shipped promptly. Totally satisfied with the service I received.”

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“Very happy with product was in stock and shipped to me on time. I will definitely keep doing business with Big Frog Supply. Thanks,Rocky Rhode Island”

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“Quick and easy transaction and items were all in stock.”

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“Excellent service fast shipping!! Product Was as described and packaged well!!”

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“Delivery was quick, packaging was great and equipment worked as expected.”

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“Thanks for the item was exactly as one I had before”

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“It’s working fine. The installer said it’s simple & he like the model.”

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“Very efficient and pleasant to deal with. Item ordered arrived promptly.”

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“My low score is because my descaling kit was packed upside down causing weakness to the seal in the descaling liquid bottle When I opened my case the descaling liquid had leaked inside the case and inside the bucket. The packing material and manuals were thoroughly saturated. It was a mess to clean up. It caused loss of some descaling liquid and instruction information plus it started corrosion on the metal service hose connections. Very poor packing.”

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“Very fast Shipping. Great price. Looking forward to installing this lighting job!”

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“This was the first time I have ordered from Big Frog Supply but it won't be the last. They have exceeded my expectations with their speedy service, selection of items, and price. I put their website in my favorites for easy next time ordering.”

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“The bottle opened in the package and leaked fluid.”

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“Item was delivered on time. It was as expected. The only problem was that the liquid leaked, box was wet. But I used what was left.”

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“Create communication and fast shipping. Great Pricing on product”

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“Very easy process. Good communication. Product was correct and shipped fast. A+!”

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“Placed order which was delivered very timely and it worked perfectly where we needed it.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews