Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,966 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Easy ordering process with competitive pricing. The shipping was super fast! Will definitely be using again.”

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“Shipped the incorrect item, but after i contacted them they shipped the correct item in a timely manner”

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“My order was damaged in route and the FedEx decided to return the damaged package. After that, you simply just canceled my order and.refund. This indicates that you don’t want me as a customer. Very bad!”

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“Ordered some low angle nozzles for my Rainbird sprinklers. They work great and the order was delivered quickly. Thanks!”

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“Great price and fast shipping! Exactly what I wanted and delivers in a couple days.”

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“The sprinklers I ordered arrived as only the sprinkler heads, not the whole assembly which was pictured when I ordered it. While the customer service person I emailed with was very good at communicating with me, I was not notified of the delivery of part of my order nor did I receive notification of my initial order until I asked for it. I was left twice in the process wondering if my order had been received and wondering when it would arrive.”

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“The items I ordered were precisely what I needed for my older system. So happy to find someone who carries the parts! The person I spoke to on the phone was super nice. Will order again from them.”

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“Ordered replacement parts for my lawn sprinkler and received the correct parts in a timely manner.”

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“I all worked for me and I got the filter. Good job.”

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“Easy to work with, excellent tracking and prompt shipping”

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“Price was excellent. Very Fast delivery Very easy installation of this product.”

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“Our order was processed and received quickly. Items were reasonably priced. Very happy”

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“Hi, The site works well, prices are great, communication is good, and delivery is prompt. I'm happy”

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“Parts not in stock. Had to Waite for you to get them before you could ship parts to me. Took too long.”

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“My order came quickly. I loved the tool sharpener, the best yet. The price is reasonable. I would recommend Big Frog supply. I will be back to buy more products in the future”

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“The valve arrive in a couple days am very pleased with their service.”

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“Quick deliver & great order status info Easy to order & fair price”

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“BFS has a very nice easy to use website and had the parts I needed. They dispatched the part quickly and I got them very timely! Thank you.”