Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

Visit Website

Write Your review

Tell us how Big Frog Supply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Product was as displayed on your website, delivery was free, price was below the other companies, and product performance was as described.”

Helpful Report

“Works perfectly. What more can I say and the price is right!”

Helpful Report

“Great product, fast delivery. Working great. Definitely use again.”

Helpful Report

“Product showed up 3 days late, but so far works perfectly!”

Helpful Report

“No hassles, everything in stocks at sent out timely. Awesome job, thank you!”

Helpful Report

“Great Product and Service. Would definitely do business again in the future”

Helpful Report

“I found the part I needed at a good price and they shipped it quickly. Would order from Big Frog again.”

Helpful Report

“Great communication regarding updates with shipping. Price was equivalent to other websites, and arrived very quickly.”

Helpful Report

“Shipping was fast and stocked what was hard to find. THANK YOU”

Helpful Report

“They had what I needed at a reasonable price and shipped it to me quickly.”

Helpful Report

“Product was as advertised with extremely fast shipping. Was very impressed.”

Helpful Report

“My first delivery was declared undeliverable due to damage and you promptly filled my reorder and refunded my first order. I’m not clear what happened to the first package but I will speculate that it may have had the same damage only worse as the second delivery. It appeared that both bottles of solution leaked substantially enough to destroy the pump package and paperwork insure the tub and the outer paper fill and outer box were wet. I’d suggest a better shipping approach would be to put the 32 oz solution in ziplock bags to eliminate this issue”

Helpful Report

“I have a traveling sprinkler that has a few miles on it so it needs replacement parts every now and then big frog supply always has the parts I need!”

Helpful Report

“Prompt delivery and I made a mistake on my address which required me to email them. They were quick to get things corrected and my product arrived so fast!”

Helpful Report

“It was the cheapest price for the same product. I received it in a timely manner.”

Helpful Report

“Contacted them about my order status, he said he would call me back and di soon after and gave me tracking info and it arrived the day he said it would.”

Helpful Report

“Great and very much happy with their service and quick delivery”

Helpful Report

“The service was fast and efficient!We received it early.We will Big Frog again!”

Helpful Report

“I found Big Frog because they had the lowest price on the irrigation item I needed. I decided to buy because of their great reviews. I ordered and had my item in just a couple of days!! Was very happy and will be sure to use Big Frog in the future.”

Helpful Report

“service was poor, but the delivery date was delayed 3 days by the carrier. maybe not Bigfrog's fault other than they chose the wrong company to ship my order with. Otherwise, good price, easy to work with.”

Helpful Report

Big Frog Supply is rated 4.8 based on 5,968 reviews