Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and convenient. Better price than Lowe's and home Depot”

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“I thank you guys for doing a great job you sent me wrong parts but you corrected it right off the bat sent out the right parts I'm very happy with your service five stars all the way”

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“Very good product, quality and price. Delivered on time. Thanks Big Frog Supply.”

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“Although I have not received my order yet the experience has been just fine thank you so much”

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“Shopping online was easy. They communicated with me every step of the way from ordering to delivery. I received my item on time. I will shop there again.”

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“Great prices, best selection I could find, and super fast shipping.”

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“The products were sold at a great price, and the customer service was excellent”

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“I purchased the water heater flushing kit. They shipped very fast and everything was as I expected. But if I had it to do again I would buy the pump at the hardware store along with the short hoses. $130 for this kit is way too expensive!”

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“Ordered 3 irrigation valves. Good price. Great communication. Quick Ship. All Good!”

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“Rain Bird part came out quickly, unfortunately the part was not compatible with my unit (my fault). Big Frog Supply set up a return right away, great customer service. Would use again.”

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“I ordered it on line which was easy and it was delivered on time. Once I open the package I had it up and running in less than an hour. (Rain sensor) They hoped to it for sure. Lol”

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“On time and received in good shape. Pricing was very competitive. I would definitely order from them again.”

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“Very fast service love it! Also answer my questions quickly! Highly recommended!”

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“good product, excellent service will do business with them again”

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“I was impressed with their Fast and reasonably priced shipping and easy checkout process.”

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“Fast shipping and unbeatable prices. They have everything I need. I don't have to spend time at the home improvement stores hoping they have what I need.”

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“good product selection and great follow up on my purchases”

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“Great Job and Quick response, shipped immediately...and followed up to see if I was happy! The US Postal Service screwed up the delivery (Working on it for 7 days : held it in Florida for 3 days and transferred it to 3 different Dallas/Fort Worth stations and its still not here....)”