Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Easy online ordering, prompt shipping with tracking information, and part was exactly what I needed.”

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“Very competitive prices and fast delivery. Kept me appraised of order status.”

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“Good prices, low shipping costs. Great customer service and communication.”

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“I was told pkg was shipped. Given a track no. And told should receive it by Monday or Tuesday. Never recvd it. FedEx said never shipped. Called Co. They said it never left warehouse. Asked to cancel and was told, once they locate it, they can cancel it.”

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“Parts were exactly what I was looking for and fit perfectly.”

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“very happy with puchase other than the packaging was not adequate for the weight and configuration of the product sent. Product was operational but the box was broken with minimal packing inside to keep item from shifting during shipping.”

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“Product was exactly as stated. transaction was easy and smooth”

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“Easy ordering, fast shipping, good communications for starters. I have an older Mansfield outside spigot, I ordered today's version and was able to just remove old stem install new stem and all is working perfectly now, job took 15 mins. One more "honey do" item off the list.”

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“They have the best price and the ship fast. They make it very simple and easy.”

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“Our ranch well went out. Possibly because of the big lightning storms. The electric box was no longer functional. We order a replacement and it arrived in less than a week. Just in time for the return trip during the weekend. The well is up and running again. Thank you for the quick turn around.”

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“Exactly what I needed and quick delivery. Happy to work with them again.”

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“Great product. Excellent service. Fantastic communication from start to finish. Highly recommend and will use them again!”

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“Everything came as ordered and on time great price and timing”

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“Faster than Amazon! I ordered 7 frost free Hydrants at 8:06 on Monday, they were delivered 27 hours later. I'll shop with them again.”

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“Excellent service with prompt shipping. Would definitely order from them again.”

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“Exactly what I needed. The picture didn't exactly match the description, but it worked out perfectly.”

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“Easy and Prompt they do what they say will use again.”

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“The mighty pump did not work properly. I emailed for help, and their email did not help.”

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“Big Frog Supply had the recirculating pump that I needed at a great price. Easy to order on-line and shipping was fast. First time customer and definitely will order from them again.”

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“Great - I need 6 more please , really like how fast they are”

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Big Frog Supply is rated 4.8 based on 5,969 reviews