Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.74

4.7 Rating 5,971 Reviews

93 %

of reviewers recommend Big Frog Supply

4.7

Based on 5,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

Visit Website

Write Your review

Tell us how Big Frog Supply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The box was delivered empty. we refused the delivery and ask to resend the product. the supplier stated they are not responsible for lost packages and did not agree to refund or resend the product. very disappointed with the customer service, can not see myself ordering again from big frog, just lost $300. Now have to deal with my bank try to get my money back”

Helpful Report

“Easy to find the right pump I needed, and great communication from order to delivery. Made it easy to schedule the repair with my client, - I know when the part would arrive.”

Helpful Report

“Smooth, easy and customer-centric approach. I initially explored businesses here in the D.C. area but felt as though they weren’t eager to work with individuals, and would rather focus on bigger projects. From my first contact with Big Frog (who I learned of online) to the most recent, the group has been uniquely positive to work with. I wasn’t expecting to be so impressed, but I am.”

Helpful Report

“Been looking for these filters for years. Big Frog Supply - where have you been ?? These filters are critical to our extensive landscaping drip system. I have lived in fear of one becoming damaged during cleaning or the pet retriever snatching it. Thanks Big Frog Supply.”

Helpful Report

“Website easy to navigate order was here in 3-4 days”

Helpful Report

“Just what I was looking for at a good price, fast service and shipping.”

Helpful Report

“Good product with affordable pricing and reasonable free delivery”

Helpful Report

“Great price & super fast shipping even the day before a holiday weekend !!”

Helpful Report

“Order was processed as soon as it was placed. Super fast shipping!!!”

Helpful Report

“Easy to look up part and shipped on time.”

Helpful Report

“Great price and fast delivery they had the motor I needed in stock saving me from buying a new sprinkler.”

Helpful Report

“All the paper work was easy and straight forward and the delivery was very fast.”

Helpful Report

“The items I ordered came quickly and were correct.”

Helpful Report

“We are a Northern Illinois construction firm that regularly purchases product on-line. Our purchases went well. Any questions we had were immediately responded to. A+ to the Big Frog Team.”

Helpful Report

“the loppers I bought were poorly packaged and as a result punched a hole through the cardboard box, I didn't see any visible damage to the the loppers so I kept them, otherwise would have returned”

Helpful Report

“It was easy ordering and I received it in two days.”

Helpful Report

“Fast service. One of few mail order companies to ever get my order correct.”

Helpful Report

“I found a defusing screw for my rainbird impact sprinkler at Big Frog Supply, 1- it fits perfectly 2- got here quickly 3- they were the only company that had one my next step was to replace the complete sprinkler at 17 + bucks and the defusing screw was 1.86.... fixed”

Helpful Report

“Your quality is good. Your prices are low. And, your shipments are processed quickly.”

Helpful Report

“First time purchased from frog. Very happy. Item was very well pack and arrived unharmed even though it was shipped across country ( thanks to the excellent packing). Very happy. Will use them again in the future.”

Helpful Report

Big Frog Supply is rated 4.7 based on 5,971 reviews