Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Great products with fast shipping, will use for all my gardening needs.”

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“Excellent delivery speed. Product as described. Very happy with high quality”

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“Great service and exactly what I ordered! Five stars!”

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“Price was good. Item came in quickly and was correct. So far so good.”

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“The two ssprinkler heads I bought arrived as promised”

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“Quick and easy ordering process and got order fast.”

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“In stock and fast shipping. Very good experience. Item in perfect condition”

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“I ordered some Orbit sprinkler parts at a great price and shipping was very fast, I am very happy with my purchase.”

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“Great product and fast shipping. Will definitely buy again and recommend to friends and family. Thank you.”

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“Arrived on time! Ordered the Orbit Smart timer. Good price!”

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“I like it and i got my order on time.”

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“Got a same-day response on a product question via email. Fully answered my question. Ship out was fast. Minor hiccup with FedEx that I do not blame on Big Frog. Product arrived in great condition. Price was much better than I could find anywhere else. Will use again.”

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“Was easy to order and it was fast delivery Thank you”

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“This is the second I have purchased from Big Frog Supply, replacing less expensive and less well made yard hydrants. For Big Frog Supply itself a 5 star. They are quick and efficient. For the hydrant time will tell but basically 5 star at this point. Adjustable flow a positive. My problem has been delivery, which is by Fed X and they have always been a problem for some reason. Used to be they could not even find us (farm and house etc has been same place 100 years) but now mostly cavalier with packages. First hydrant was just set off on the busy road by mailbox. Luckily it was not stolen. This one was handled very roughly, all inside materials (instructions etc.) had been lost out of the box, faucet was sticking out of box and will need some retouching of its paint. At least it was set near a large tree and bench near the house. The porch seems to not register as a place to put packages for FedX. So 5 stars for Big Frog, 5 stars for faucet assuming it lasts longer than 10 years, and one star for Fed X. Luckily I still have the install information from the first faucet purchased and I know what parts to buy.”

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“Canfiled is the best solder for stained glass. Competitive pricing, good communication and bonus of free shipping. Would consider buying from them again!”

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“Product arrived as promised and quicker than expected. Will use again.”

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“Quick shipping, by far the lowest price found. Product is in good shape, and not damaged.”

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“Very easy purchase. They knew exactly what I needed and shipped it out quickly.”

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“I ordered a 60 pound irrigation pump at about 1PM. Within minutes, I received the confirmation, and before the day end the pump had been shipped and picked up by FedEx. This was on a Friday. I received the pump already on Monday, when I was expecting 5 business day shipping. Big Frog sent me messages all along the way with progress. Very happy with FedEx and Big Frog.”

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“Amazingly quick service! Instant email response to my order, then new irrigation timer arrived in just a couple of days.”

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Big Frog Supply is rated 4.8 based on 5,968 reviews