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Bioglow Wood Fuels Reviews

4.7 Rating 498 Reviews

93 %

of reviewers recommend Bioglow Wood Fuels

Company Reviews

Product Reviews

4.7

Based on 498 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bioglow Wood Fuels:

Our mission is to bring quality wood fuel, via the internet, direct to customers and wholesalers, at the most competitive prices in the market. We are able to fulfil orders from single test boxes to thousands of tonnes of wood pellets, heat logs and kiln-dried logs.

Visit Website

Phone:

020 3002 0359

Email:

info@bioglow.co.uk

Location:

23, Whitestone Way, Croydon
CR0 4WF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic product great customer service and super fast delivery will definitely buy from again 👍”

“Excellent service fast delivery thank you”

“Brilliant some of my family now going to start using them.”

“Very fast delivery and wood logs very good Quality great value”

“The customer service is brilliant and the heat logs last for ages, only problem we had was that for some reason the courier collected the pallet and returned it to the depot but this was sorted and our logs arrived on Monday”

“The products give great heat out. They are as good as any form of briquettes.”

“I ordered the fuel and did not hear anything for a week, at which point I called Bioglow and they said it was with the courier. The wood turned up a couple of days later with no notification, but thankfully I work from home and was in. However, I have been using heat logs for a few years and have ordered Pini Kay before from another company, but these were the best heat logs I've had so far. A good density log and slow-burning, with excellent amounts of heat. Excellent for a small open fire.”

“Excellent product and service”

“I found the staff very polite and helpfull and my order was delivered in a very timely manner. The product is one of the best I have used in my log burner.”

“Always very helpful and reliable - can recommend.”

“So much better than real logs. Easy to store, no need to dry/turn before using. They give out are easy to light and give out a good heat. Not too keen on all the white dust but guess you can't have everything!”

“order was quickly processed and the goods arrived a few days afterward. I will re-order from Bioglow”

“Half a pallet of heat logs delivered and stacked in my shed. Great products and service at a competitive price.”

“Very good service, good prices.. iv never had any problems with any of my orders. Used Bioglow a long time and will continue to use in the future.”

“Logs all neatly bags on pallet made easy loading to log storage. Delivery was very soon following order.”

“On price & on time”

“quick delivery, well packaged”

“Extremely efficient service...delivered exactly when I wanted. Very helpful + friendly to deal with. Would recommend.”

“Excellent quality Excellent service”

“I am pleased with my purchase. It gives a good heat and is so clean to work with. It took me a few attempts to get the process right. My stove is quite small so I have to add fuel quite often. I also got a bit worried when the log expanded and was up against the glass door. I have a system now. Thank you.”

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Bioglow Wood Fuels is rated 4.7 based on 498 reviews