Bioglow Wood Fuels Reviews

Name: Bioglow Wood Fuels
Rating: 4.69

4.7 Rating 535 Reviews

93 %

of reviewers recommend Bioglow Wood Fuels

4.7

Based on 535 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bioglow Wood Fuels:

Our mission is to bring quality wood fuel, via the internet, direct to customers and wholesalers, at the most competitive prices in the market. We are able to fulfil orders from single test boxes to thousands of tonnes of wood pellets, heat logs and kiln-dried logs.

Visit Website

Phone:

020 3002 0359

Email:

info@bioglow.co.uk

Location:

23, Whitestone Way, Croydon
CR0 4WF

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Anonymous

Anonymous // 01/01/2019

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“Very professional. Always deliver the best product and on time.”

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“Too dense to burn without breaking them up. Very poor heat output.”

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“Burnt the first bricks tonight. Delighted with the heat and burning time”

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“Very good service. We ordered pal this time as birch was not available. I must say I do prefer the birch.”

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“Quick delivery, reasonable price and good product. Will use again.”

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“Extremely helpful company, have used them several times now.”

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“I was initially told that it could take up to three weeks for delivery but something was obviously wrong with the information provided as the shipment was delivered within three days. I am delighted with the product and the service, living in a very remote area I was pleased that the delivery was very reasonable, unlike many other suppliers that charge an arm and a leg to deliver to my home.”

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“Service and delivery went without a hitch”

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“Easy ordering.. hassle free delivery...long burning & great heat”

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“A repeat customer of several years. Due to access, we need a prearranged delivery date. Efficient, friendly service that has gone without a hitch every time over the years. Just wish all firms we deal with were like this. We shall be returning customers”

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“Very helpful on the phone about Products and delivery information. Would definately recommend to all. Ronan Maguire”

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“Quick delivery, helful driver and a good product. Some of the briquettes are quite fragile and can make some dust, but it's not a big problem, they burn and last very well.”

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“Very happy with the RUF heat logs.”

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“No problems.”

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“Thank you your good old fashioned customer service . The. Response and solution to a delivery error was outstanding”

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“good selection, and descriptions. competitive prices”

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“Excellent service. My order for RUF Heat Logs was delivered quickly and efficiently. Top marks all round for a very competitive price, speed of delivery, and special mention to the delivery man who placed the palette exactly where it was needed, saving me any extra handling. Many thanks. Ian Campbell.”

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“Excellent service and delivery, but don't put prices just because you can. Too much of that around just now.”

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Thank you for your review. Regrettably our transport costs in particular have increased by anywhere from 10 to 150% this year, depending on the contractor. We had no choice but to pass some of that - not all - to our customers. We always aim to offer the most competitive price possible.

“Brilliant service, they keep in touch and deliver as per email & phone calls. Great value too”

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“Very pleased with the heat output, easy to handle and no smoke.”

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Bioglow Wood Fuels is rated 4.7 based on 535 reviews