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Bioglow Wood Fuels Reviews

4.7 Rating 498 Reviews

93 %

of reviewers recommend Bioglow Wood Fuels

Company Reviews

Product Reviews

4.7

Based on 498 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bioglow Wood Fuels:

Our mission is to bring quality wood fuel, via the internet, direct to customers and wholesalers, at the most competitive prices in the market. We are able to fulfil orders from single test boxes to thousands of tonnes of wood pellets, heat logs and kiln-dried logs.

Visit Website

Phone:

020 3002 0359

Email:

info@bioglow.co.uk

Location:

23, Whitestone Way, Croydon
CR0 4WF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My usual supplier was out of stock. Rang Bioglow , very helpful and in stock.Quick delivery. I think the pellets are much better quality, bags seem bigger and less dust. Happy to recommend them. Haulier delivered 2 days earlier than they said and some split bags but that was the hauliers fault.”

“We'll tracked delivery, friendly and helpful driver, great quality product. Bought last winter, this winter, and will buy again.”

“The product burns with an attractive log like flame and gives off a good heat but they do not last anywhere near as long as stated in the description.”

“Very professional. Always deliver the best product and on time.”

“Too dense to burn without breaking them up. Very poor heat output.”

“Burnt the first bricks tonight. Delighted with the heat and burning time”

“Very good service. We ordered pal this time as birch was not available. I must say I do prefer the birch.”

“Quick delivery, reasonable price and good product. Will use again.”

“Extremely helpful company, have used them several times now.”

“I was initially told that it could take up to three weeks for delivery but something was obviously wrong with the information provided as the shipment was delivered within three days. I am delighted with the product and the service, living in a very remote area I was pleased that the delivery was very reasonable, unlike many other suppliers that charge an arm and a leg to deliver to my home.”

“Service and delivery went without a hitch”

“Easy ordering.. hassle free delivery...long burning & great heat”

“A repeat customer of several years. Due to access, we need a prearranged delivery date. Efficient, friendly service that has gone without a hitch every time over the years. Just wish all firms we deal with were like this. We shall be returning customers”

“Very helpful on the phone about Products and delivery information. Would definately recommend to all. Ronan Maguire”

“Quick delivery, helful driver and a good product. Some of the briquettes are quite fragile and can make some dust, but it's not a big problem, they burn and last very well.”

“Very happy with the RUF heat logs.”

“No problems.”

“Thank you your good old fashioned customer service . The. Response and solution to a delivery error was outstanding”

“good selection, and descriptions. competitive prices”

“Excellent service. My order for RUF Heat Logs was delivered quickly and efficiently. Top marks all round for a very competitive price, speed of delivery, and special mention to the delivery man who placed the palette exactly where it was needed, saving me any extra handling. Many thanks. Ian Campbell.”

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Bioglow Wood Fuels is rated 4.7 based on 498 reviews