Bioglow Wood Fuels Reviews

Name: Bioglow Wood Fuels
Rating: 4.69

4.7 Rating 541 Reviews

93 %

of reviewers recommend Bioglow Wood Fuels

4.7

Based on 541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bioglow Wood Fuels:

Our mission is to bring quality wood fuel, via the internet, direct to customers and wholesalers, at the most competitive prices in the market. We are able to fulfil orders from single test boxes to thousands of tonnes of wood pellets, heat logs and kiln-dried logs.

Visit Website

Phone:

020 3002 0359

Email:

info@bioglow.co.uk

Location:

23, Whitestone Way, Croydon
CR0 4WF

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Anonymous

Anonymous // 01/01/2019

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“Very impressed with logs. Good addition to fire along with normal tree logs. Would definitely recommend them”

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“Brilliant charcoal that burns hot and lasts a long time. Have ordered twice and will return!”

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“Pros. Light very easily Burn hot Look nice burning Cons. Can tend to crumble Seem to leave a lot of ash”

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“Never any problems with these guys, you order, they deliver, simple as that. Recommend them to anybody who asks.”

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“Competitively priced, excellent natural firelighters, the wool ingredient makes all the difference.”

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“Was relieved to get fuel for fire! Thankyou! Delivery man was exceptional as he took a small lifter down the drive - three tries to get it right! Hats off to him! Supposed it was all sustainable, but despite it being packaged in two layers of plastic(🤨) the rain still got in and some of it has had to go into my compost heap. It’s great in the house - no mess taking it to the fire and not TOO much ash below the grate, but not thinking I will re-order.”

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“Had been trying various suppliers to find value for money, quality of the product and shipping at a good rate. The 2 sacks from Bioglow were delivered on time and a good rate. The quality of fuel was great - the pieces were of a good size and the fuel burnt long and hot. I will be buying again from Bioglow.”

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“Quick delivery”

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“Used the wood wool firelighters this is our second order. No complaints good product at a good price... Thankyou....”

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“Very fast delivery and we are extremely rural”

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“The right product delivered promptly at the right price”

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“Normally well pleased with product and service level. The quality of the product in my last order was not as good as normal. In addition the pallet used for this (one ton) was not adequate. The wood broke and the pallet collapsed in the delivery lorry and this gave the driver problems with a heavy spilt pallet inside the lorry.”

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“I asked Mr. Google about timber briquettes as the ones I'd got before were no longer in stock so Mr. Google sent me to Bioglow. Thank you Mr. Google. I got two pallets with different types of wood briquettes on each - both are brilliant, burn hot, respond to air vent adjustments and produce only a tiny amount of ash. Service and delivery were prompt, friendly and professional and I will be back, but it won't be soon as the briquettes last most terribly well.”

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“Great service, brilliant heat from these logs. Very helpful delivery men.”

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“I love the Lexto fire lighters, brilliant product, I only use 2 or 3 in minutes I have a roaring fire.”

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“Well done bio glow first class products with first class service delivery went smoothly and the staff were great,, pleased to be a Bioglow customer will be back for more thanks for keeping us warm outstanding company ,,”

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“As a rural customer up in the Highlands I have found Bioglow to provide an excellent service, timely delivery and excellent communications. Their log products provide us with excellent heat and longevity in our stove. As with all wood providers, the cost has gone up significantly recently but still very competitive in the current market.”

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“Ordering and subsequent delivery were effortless. The briquettes burn well and last a reasonable time.”

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“Great service and products arrive well packed. Just wish the transport companies would call the day before to confirm delivery, just by luck we've been at home on two occasions.”

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“Fast delivery less than 3 days”

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Bioglow Wood Fuels is rated 4.7 based on 541 reviews