Bioglow Wood Fuels Reviews

4.7 Rating 498 Reviews
93 %
of reviewers recommend Bioglow Wood Fuels
Based on 498 reviews
Shipping & Delivery
Delivery Methods
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bioglow Wood Fuels Reviews

About Bioglow Wood Fuels:

Our mission is to bring quality wood fuel, via the internet, direct to customers and wholesalers, at the most competitive prices in the market. We are able to fulfil orders from single test boxes to thousands of tonnes of wood pellets, heat logs and kiln-dried logs.

Visit Website


020 3002 0359



23, Whitestone Way, Croydon

Write Your review

Tell us how Bioglow Wood Fuels made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous  // 01/01/2019
I’m very pleased with the heat logs. Ordering was easy and delivery went smoothly too. I’ll be buying from here next winter
Helpful Report
I had a question before ordering. This was speedily answered and the order created. Delivery was just a few days. The carriers were excellent too.
Helpful Report
Excellent service - easy to deal with and prompt delivery.
Helpful Report
They have changed from the last time I bought them, will not be buying them again.
Helpful Report
Prompt delivery, and a good firm to deal with.
Helpful Report
Excellent prices and service
Helpful Report
just received Oak Nestro Wood Briquettes put one on log burner shut air vents down by three quarters lasted one hour no where near the times listed. expensive.
Helpful Report
I usually purchase several full pallets of briquettes annually from Bioglow Wood Fuels and have done so happily for several years without issue, I thoroughly recommend them. Whenever I have cause to contact them directly I find them helpful & accommodating to my needs, their pricing is extremely competitive and their 3rd party courier drivers always oblige in delivering the pallet an extra 100ft or so from the stated 'kerbside drop' saving me much time and effort handballing the load into the house.
Helpful Report
Very pleased to purchase the products. We got a lot of heat with hardly any ashes , it smells a bit while burning, it is a fantastic product to keep warm at a lot cost.
Helpful Report
Always happy with our product and delivery drivers are always helpful and on time
Helpful Report
Logs are fine when burning. Disappointed with very loose packages, resulting in about a third arriving in split bags, with damaged brickettes.
Helpful Report
good efficient service from office to curbside
Helpful Report
Service and delivery arrangements are excellent as is the product.
Helpful Report
Quality,price & delivery very good
Helpful Report
Product not as good as before. The price has gone up. No problem with the delivery.
Helpful Report
Reliably good delivery and competitive prices. Products accurately described & good value.
Helpful Report
You order goods, you pay for them, they arrive. All works as it should.
Helpful Report
Good price - good service!
Helpful Report
Just about to order for the 3rd time; good value, great service. Good choice of helpful couriers.
Helpful Report
Fuel burns very well. Being delivered all bagged in nets on pallet made it easy to transfer to storage area and pack neatly. Driver was extremely polite and accommodating in positioning pallet close to our store. Excellent service 😀
Helpful Report
Bioglow Wood Fuels is rated 4.7 based on 498 reviews