Bioglow Wood Fuels Reviews

4.7 Rating 494 Reviews
93 %
of reviewers recommend Bioglow Wood Fuels
4.7
Based on 494 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bioglow Wood Fuels Reviews

About Bioglow Wood Fuels:

Our mission is to bring quality wood fuel, via the internet, direct to customers and wholesalers, at the most competitive prices in the market. We are able to fulfil orders from single test boxes to thousands of tonnes of wood pellets, heat logs and kiln-dried logs.

Visit Website

Phone:

020 3002 0359

Email:

info@bioglow.co.uk

Location:

23, Whitestone Way, Croydon
CR0 4WF

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Anonymous
Anonymous  // 01/01/2019
Quick delivery
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Used the wood wool firelighters this is our second order. No complaints good product at a good price... Thankyou....
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Very fast delivery and we are extremely rural
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The right product delivered promptly at the right price
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Normally well pleased with product and service level. The quality of the product in my last order was not as good as normal. In addition the pallet used for this (one ton) was not adequate. The wood broke and the pallet collapsed in the delivery lorry and this gave the driver problems with a heavy spilt pallet inside the lorry.
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I asked Mr. Google about timber briquettes as the ones I'd got before were no longer in stock so Mr. Google sent me to Bioglow. Thank you Mr. Google. I got two pallets with different types of wood briquettes on each - both are brilliant, burn hot, respond to air vent adjustments and produce only a tiny amount of ash. Service and delivery were prompt, friendly and professional and I will be back, but it won't be soon as the briquettes last most terribly well.
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Great service, brilliant heat from these logs. Very helpful delivery men.
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I love the Lexto fire lighters, brilliant product, I only use 2 or 3 in minutes I have a roaring fire.
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Well done bio glow first class products with first class service delivery went smoothly and the staff were great,, pleased to be a Bioglow customer will be back for more thanks for keeping us warm outstanding company ,,
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As a rural customer up in the Highlands I have found Bioglow to provide an excellent service, timely delivery and excellent communications. Their log products provide us with excellent heat and longevity in our stove. As with all wood providers, the cost has gone up significantly recently but still very competitive in the current market.
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Ordering and subsequent delivery were effortless. The briquettes burn well and last a reasonable time.
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Great service and products arrive well packed. Just wish the transport companies would call the day before to confirm delivery, just by luck we've been at home on two occasions.
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Fast delivery less than 3 days
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Easy to order, delivered quickly and logs are great. Will use again definitely
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We have had 3 full pallets of briquettes in the last 3 years. Just taken the 3rd delivery. The first load were 'Nestro oak' these were the best, looks like they came from lithuania or somewhere eastern european. Shreds of oak compacted into 5 large logs per pack. Very hot and very long lasting. They are what made me decide to get a pallet load every year, to top up the log supply as a ' handy no splitting easy to use for the wife while I'm away from home fuel '. They lasted 6 months mixing with any other logs I could find. The next load were different, a mix of hard and softwoods apparently. Similar size but these had a hole through the middle, compacted small chips and a bit crumbly rather than the large oak shreds of the previous ones so, a bit messy, vaccuum on standby. Still 5 per pack. Nearly as long burning too. The most recent ones are smaller, 7 per pack. They burn hot, but not as long. I preferred the larger logs they just burn longer. Luckily a dead elm blew down nearby last week so I can use the briquettes to get those logs going. The price has jumped by £200 (per pallet) in the last year...gulp. Still a good product very hot clean burning, easy to use. I live rural west coast scotland, Bioglow manage to deliver and easy to order from.
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Great prompt delivery by very helpful young lady. Good price - briquettes were 'softer/quicker burn' than others I've used but plus point is they are easy to break up with 'older/fragile' fingers and hands!
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I’m very pleased with the heat logs. Ordering was easy and delivery went smoothly too. I’ll be buying from here next winter
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I had a question before ordering. This was speedily answered and the order created. Delivery was just a few days. The carriers were excellent too.
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Excellent service - easy to deal with and prompt delivery.
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They have changed from the last time I bought them, will not be buying them again.
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Bioglow Wood Fuels is rated 4.7 based on 494 reviews