Bioglow Wood Fuels Reviews

Name: Bioglow Wood Fuels
Rating: 4.69

4.7 Rating 541 Reviews

93 %

of reviewers recommend Bioglow Wood Fuels

4.7

Based on 541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bioglow Wood Fuels:

Our mission is to bring quality wood fuel, via the internet, direct to customers and wholesalers, at the most competitive prices in the market. We are able to fulfil orders from single test boxes to thousands of tonnes of wood pellets, heat logs and kiln-dried logs.

Visit Website

Phone:

020 3002 0359

Email:

info@bioglow.co.uk

Location:

23, Whitestone Way, Croydon
CR0 4WF

Write Your review

Tell us how Bioglow Wood Fuels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, delivered quickly and logs are great. Will use again definitely”

Helpful Report

“We have had 3 full pallets of briquettes in the last 3 years. Just taken the 3rd delivery. The first load were 'Nestro oak' these were the best, looks like they came from lithuania or somewhere eastern european. Shreds of oak compacted into 5 large logs per pack. Very hot and very long lasting. They are what made me decide to get a pallet load every year, to top up the log supply as a ' handy no splitting easy to use for the wife while I'm away from home fuel '. They lasted 6 months mixing with any other logs I could find. The next load were different, a mix of hard and softwoods apparently. Similar size but these had a hole through the middle, compacted small chips and a bit crumbly rather than the large oak shreds of the previous ones so, a bit messy, vaccuum on standby. Still 5 per pack. Nearly as long burning too. The most recent ones are smaller, 7 per pack. They burn hot, but not as long. I preferred the larger logs they just burn longer. Luckily a dead elm blew down nearby last week so I can use the briquettes to get those logs going. The price has jumped by £200 (per pallet) in the last year...gulp. Still a good product very hot clean burning, easy to use. I live rural west coast scotland, Bioglow manage to deliver and easy to order from.”

Helpful Report

“Great prompt delivery by very helpful young lady. Good price - briquettes were 'softer/quicker burn' than others I've used but plus point is they are easy to break up with 'older/fragile' fingers and hands!”

Helpful Report

“I’m very pleased with the heat logs. Ordering was easy and delivery went smoothly too. I’ll be buying from here next winter”

Helpful Report

“I had a question before ordering. This was speedily answered and the order created. Delivery was just a few days. The carriers were excellent too.”

Helpful Report

“Excellent service - easy to deal with and prompt delivery.”

Helpful Report

“They have changed from the last time I bought them, will not be buying them again.”

Helpful Report

“Prompt delivery, and a good firm to deal with.”

Helpful Report

“Excellent prices and service”

Helpful Report

“just received Oak Nestro Wood Briquettes put one on log burner shut air vents down by three quarters lasted one hour no where near the times listed. expensive.”

Helpful Report

“I usually purchase several full pallets of briquettes annually from Bioglow Wood Fuels and have done so happily for several years without issue, I thoroughly recommend them. Whenever I have cause to contact them directly I find them helpful & accommodating to my needs, their pricing is extremely competitive and their 3rd party courier drivers always oblige in delivering the pallet an extra 100ft or so from the stated 'kerbside drop' saving me much time and effort handballing the load into the house.”

Helpful Report

“Very pleased to purchase the products. We got a lot of heat with hardly any ashes , it smells a bit while burning, it is a fantastic product to keep warm at a lot cost.”

Helpful Report

“Always happy with our product and delivery drivers are always helpful and on time”

Helpful Report

“Logs are fine when burning. Disappointed with very loose packages, resulting in about a third arriving in split bags, with damaged brickettes.”

Helpful Report

“good efficient service from office to curbside”

Helpful Report

“Service and delivery arrangements are excellent as is the product.”

Helpful Report

“Quality,price & delivery very good”

Helpful Report

“Product not as good as before. The price has gone up. No problem with the delivery.”

Helpful Report

“Reliably good delivery and competitive prices. Products accurately described & good value.”

Helpful Report

“You order goods, you pay for them, they arrive. All works as it should.”

Helpful Report

Bioglow Wood Fuels is rated 4.7 based on 541 reviews