Bloomex Reviews

Name: Bloomex
Rating: 1.33

1.3 Rating 416 Reviews

8 %

of reviewers recommend Bloomex

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Metrics

1.3

Based on 416 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Bloomex 1 star review on 26th October 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“brutal - a scam really - nothing like what was pictured - some dead flowers...they just replied that the pictures i sent were what they considered fresh and beautiful. amazing they are still in business”

Helpful Report

Posted 1 year ago

“Absolutely horrible company - I have no idea how they're still in business. The website does not offer you a chance to review your order or backspace so if you simply delete your information they'll still charge you. When you call them to refund/cancel they say it's not possible. I had to get my bank involved and thankfully my bank did not authorize the charge. What a scam - DO NOT USE THIS VENDOR! Save yourself the headache.”

Helpful Report

Posted 1 year ago

“We ordered a Mothers Day arrangement from London, (ON) destined for Winnipeg. Not only did it arrive a few days early they added a ROSE which was a tremendous bonus as we weren't expecting anything extra on top of the arrangement we chose. That extra special effort you gave is something we will remember—always. You truly are a special company. One which "Cares". Thank you!”

Helpful Report

Posted 1 year ago

“brutal. never got them. claimed they delivered them friday even tho i requested sunday mothers day. i encourage everyone to call their bank and do a chargeback. this company cannot keep stealing peoples money. my bank rep was floored with what she saw online. i feel so stupid to have not checked before i ordered. what a scam”

Helpful Report

Posted 1 year ago

“Ordered flowers for my mom and paid extra for next day delivery. Nothing delivered. It’s Sunday - 3 days after and still nothing. I am not impressed.”

Helpful Report

Posted 1 year ago

“I ordered flowers to be delivered on mother's day from their website. I chose a beautiful arrangement that was 50% off their regular price, and a simple greeting card. My total was $85.00. The flowers were delivered the day before and looked absolutely nothing like what I ordered. I immediately complained by email to their customer service called ""we care""....which in my opinion they should change it to ""I don't give a shit"", they replied that what you receive is not necessarily what the picture shows. After some research I come to find out that they've been scamming people for years!!! Included are the pictures of what I ordered and what I received...NEVER AGAIN”

Helpful Report

Posted 1 year ago

“BUYER BEWARE THIS COMPANY IS SCAM!!! Ordered over $100 in flowers for mothers day and for my grandmothers grave that never arrived after continuing to call customer service for 3 days! They make it impossible to speak to a manager concerning your issue and will hang up on you. I have requested a refund 3 times that they have not processed. Cannot provide an actual working tracking number for your order or a time in which your order will actually arrive.”

Helpful Report

Posted 1 year ago

“Bloomex is by far the worst establishment and if it were up to me, this company would be shut down. They have the worst customer service, poor quality flowers, and they make it very difficult for you if an issue occurs woth your order. The cheap quality flowers are overpriced. It's disgusting and immoral for them to charge $100+ for two strands of basic flowers. Shame on you guys. I'd rather throw my money innthe gutters than to ever give my business to them again.”

Helpful Report

Posted 1 year ago

“The quality of the product differs from the offered product. I order an expensive 24 roses combo with a balloon, some chocolates, and a teddy bear, the delivery was one day early to the agreed, the ballon was hanging from the box without air; whoever did the delivery didn't follow the instructions, just dropped in front of the door, to expensive for the quality expected and the service provided. The website doesn't have a real link to a customer service department.”

Helpful Report

Posted 1 year ago

“Still waiting for an order to be delivered that was supposed to be out yesterday morning. I have called now 3x and get nothing to provide me any confidence this will ever occur. Tonight I asked to cancel it and get my money refunded, was told that is not going to happen. Apparently an attempt to deliver did happen yesterday, there was no answer, so no refund. Save yourself a lot of frustration and money - do not use Bloomex!!!! This was to cheer my Aunt up after knee surgery, seriously disappointing!!!! I should add I have used Bloomex previously for three different orders and they were all delivered as promised, not sure what is going on; lost hope of these ever getting delivered.”

Helpful Report

Posted 1 year ago

“Very small bouquet and mason jar delivered-does NOT look like what is advertised! Card message was on the back of their flyer. Cheap! Not impressed with the company-only impressed with my child who was thoughtful in remembering their mum!”

Helpful Report

Posted 1 year ago

“Awful company. Paid extra for next day delivery, never received them. No one showed up. No refund being issued. This company needs some proper investigation.”

Helpful Report

Posted 1 year ago

“Well the flowers arrived 2 days early at Purolator?? They're nice but I spent over 125$. They could have at least trimmed em up and maybe a Bow. They look like they were just thrown into a glass cup..but at least they're alive”

Helpful Report

Posted 1 year ago

“THIS IS A TRULY HOOOOORRRRIBLE BUSINESS! I ORDERED A FLOWER PACKAGE FOR MY MOM FOR HER RETIREMENT. I HAD PLACED THE ORDER A MONTH IN ADVANCE. I CALLED THE STORE TO DOUBLE CHECK THE INFORMATION THEY HAD TO MAKE SURE THE FLOWERS WERE GOING TO BE DELIVERED TO THE CORRECT ADDRESS AND PERSON. THE INFORMATION THEY HAD REPEATED BACK TO ME WAS CORRECT. SOMEHOW SOMEWHERE, THE DELIVERY GOT MESSED UP. SOMETHING ABOUT CURIER COULDN'T FIND THE ADDRESS, THEREFORE THE FLOWERS DID NOT GET DELIVERED. THIS WAS ON A FRIDAY. i WAS TOLD THAT APPARENTLY, THEY DIDN'T DELIVER ON THE WEEKEND SO I HAD TO WAIT UNTIL MONDAY FOR THE FLOWERS TO BE RESENT. END OF DAY MONDAY, THE FLOWERS STILL HAVEN'T BEEN DELIVERED. AT THIS POINT, I WAS FUMING MAD!!! I DEMANDED A REFUND AT ONCE. THE AGENT SAID TO ME THAT THEY DON'T DO REFUNDS. I DEMANDED TO SPEAK TO A SUPERVISOR. THE SUPERVISOR CONFIRM THAT THEY ABSOLUTELY DO NOT DO REFUNDS. THE MANAGER RUBS IT MY FACE THAT THEIR POLICIES REGARDING REFUNDS ARE CONVENIENTLY LOCATED ON THEIR WEBSITE.. I WAS REALLY GOING TO LOSE MY COOL, SO I HUNG UP THE CALL. I THEN WROTE AN EMAIL EXPLAIN DISCONTENT. THE MANAGER STILL EXPRESSED THAT THEY CAN NOT OFFER ME A REFUND, THEY SAID THE BEST THEY CAN DO IS OFFER TO RESEND THE PACKAGE WITH FRESH FLOWERS TO A DIFFERENT ADDRESS. I GOT THE IDEA TO SEND THEM TO MY MOM FOR MOTHERS DAY. AGAINST MY BETTER JUDGMENT, I RESCHEDULE THE DELIVERY TO A DIFFERENT ADDRESS AND A NEW DATE. I ALSO MADE SURE TO GIVE THEM AN ALTERNATE PHONE NUMBER AND CONTACT PERSON. WELL HOLLY F***, THEY STILL SOMEHOW MESSED UP THE DELIVERY. MY MOM AGAIN, DID NOT RECEIVE HER FLOWERS FOR THE THIRD TIME NOW. AND THEY STILL WON’T REFUND ME. I AM TALKING $80+, JUST GONE. ABSOLUTELY HORRIBLE, TERRIBLE BUSINESS.”

Helpful Report

Posted 1 year ago

“I paid 150$ for two bouquets of flowers and a vase. The flowers were not at all what I ordered. What I got was 20$ save on foods flowers. What a colossal waste of my money.”

Helpful Report

Posted 1 year ago

“So many bad reviews… I have never had an issue ordering here. I am in a different province than my family so often order flowers from here for special occasions and they have always looked beautiful for a decent price. I guess be wary but don’t trust absolutely every bad review.”

Helpful Report

Posted 1 year ago

“Wrong day delivery. Even after I had to call NZ. Free compensation chocolate bouquet not included as promised for their mistake. Arrangement embarrassing and very disappointing. Nothing like the advertised example. A few stalks of flowers and two bits of greenery. Box of pretzels, not sure why? Even though it was implied to be a local NSW company, it was in NZ”

Helpful Report

Posted 1 year ago

“I received a get well “bouquet “ from dear friends who would be mortified if they saw the paltry flowers that were delivered. A huge box contained a small bunch of wilting chrysanthemums that would not be sold at your local grocery store. Very sad.”

Helpful Report

Posted 1 year ago

“Ordered flowers for Mother’s Day. The flowers that my mother received were nothing like what was pictured ! They were different colours (and I ordered specifically for the colour ) and they flowers were so scant and cheap looking that I sent a screenshot of what i actually ordered to my mom because I was that embarrassed! I reached out to bloomex, and after a month of them ignoring me, I finally Got an answer saying they were sorry . After another month of me constantly emailing them, I was finally offered 20% off a future order, which was useless because I will NEVER order from them again!! DON’T WASTE YOUR MONEY WITH THIS COMPANY.”

Helpful Report

Posted 1 year ago

“0 stars if possible. I wish I had read the reviews before placing my order. Ordered flowers for mother's day to be delivered on Sunday. Paid the upcharge they requested. They send me an email 24 hrs later saying they could not deliver on Sunday because they are too busy. How do other flower companies manage? If you can't deliver, then don't upcharge your customers. They cannot cancel the order either or make changes to the order. But they can make changes as they please. Never again will I be ordering from them.”

Helpful Report

Posted 1 year ago

Bloomex is rated 1.3 based on 416 reviews