Bloomex Reviews

Name: Bloomex
Rating: 1.33

1.3 Rating 416 Reviews

8 %

of reviewers recommend Bloomex

Company Reviews

Questions

Metrics

1.3

Based on 416 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Bloomex made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bloomex 1 star review on 26th October 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very misleading advertisement, complete rip off for your money. You're way better off going to the Dollar store and fix your own basket of goodies. I bought a bouquet for my wife birthday for $125 and it came with a whole bunch of sample products that wasn't listed in the package. It also came late in the night when we were about to go to sleep. Never again.”

Helpful Report

Posted 3 years ago

“I ordered flowers for a funeral, flowers never arrived, when i followed up i was offered compensation with tea/coffee hamper. No refund available. Got the hamper with so many fancy packaging and very little content, hardly woth the value I paid for the flower. I too thought flowers would come from local florist. THEY DO NOT. Never use again, and will never recommend.”

Helpful Report

Posted 3 years ago

“Ordered 12 "extra long stem roses" and received short sad little roses that I could have got at the grocery store for a fraction of the cost. Horrible customer service followed.”

Helpful Report

Posted 3 years ago

“After inputting the coupon code, it showed me 20% off and an updated price. And then when I pay it, it changed to full price and charge my credit card full price. Initially, they kept saying due to their policy, they can’t refund. I told them it’s a fraud to charge more than what the customer agreed but they don’t care, they just say they have the policy. After multiple chats, calls, emails for over a few days, they only gave me 15% off refund option or free upgrade or store credit. Who wants store credit from a store that charges more than what they showed on the website. It was a bad experience buying from Bloomex. Would avoid 100% in the future.”

Helpful Report

Posted 3 years ago

“I ordered a Valentine’s gift from bloomex and I had an amazing experience. Timely delivery with exactly what I wanted. Hassle free service. Totally recommended.”

Helpful Report

Posted 3 years ago

“The flowers were broken and dead. The customer service department is ignorant. I was hung up on and yelled at. I had to approach my bank to get a refund. Buyer beware!”

Bloomex 1 star review on 8th February 2022

Helpful Report

Posted 3 years ago

“I used Bloomex specifically because they offered a bouquet of gerber daisies, my cousin's favourite flowers. The price was right so I chose the super sized bouquet, the amount of flowers she actually got, was pitiful for "super-sized". Not only that, but I specifically searched the town that she lives in thinking that the flowers would be from or close to there, no they were shipped by Fed Ex, and instead of arriving the same day, arrived 2 days late. I was given the wrong address for delivery, and my cousin and I spent 3 days fighting with Fed Ex on the phone to get the flowers delivered even though I specifically had to provide my cousin's phone number in order to complete the delivery order. If you're not going to call before delivery or if there's a mistake, why ask for the deliveree's phone number? Fed Ex kept the flowers even though they were only 10 minutes from my cousin's home (cousin couldn't pick up as she was isolating with Covid, hence why I was sending her the flowers), and when they finally did arrive, there was no water in the vase (which I had to pay extra for) and the flowers were brown and wilted. Absolutely horrendous arrangment and customer service. So disappointing.”

Helpful Report

Posted 3 years ago

“This is the worst castomer service I had to call couple of times to follow up with the delivery, and at the end came in an hour late, and the driver almost missed the business time And after all, the box was upside down and the flowers were in a horrible shape and the vase is so cheap, no plant foodto feed the flowers I paid $150 for a cheap material, so from now on I will never get back an order from you and I will post this review everywhere in the media, so people can learn from my experience.”

Helpful Report

Posted 3 years ago

“Terrible customer service. Refused to provide a refund.”

Helpful Report

Posted 3 years ago

“I ordered an arrangement for my sister to cheer her up. 5 days later the flowers arrived. They offered me store credit for my next order. Never again.”

Helpful Report

Posted 3 years ago

“My friend was feeling down so I thought I'd send her some bright flowers to cheer her up. What I chose and what she received are not even in the same class. I order a Birthday designer Collection I boquet - roses, mums, daisies, mini carnations, fresia and greens. What she received, 4 carnations and some cheap looking flowers that I can buy at Safeway for $9. I was embarassed by the cheap bouquet. While I understand that substitues are sometimes required, this was not even close to being anything like what I ordered. Buyer beware. Contacted them, they offered me a discount on my next order. Like I would EVER use their business again - NOT!”

Bloomex 1 star review on 29th January 2022

Helpful Report

Posted 3 years ago

“Ordered a sympathy flowers for the next day delivery, not only the flowers showed up a day later, but on delivery it was left outside without any attempt to ring the bell or knock, in the frigid temperature in the snow.. plus it was looking NOTHING like advertised.. "blue hues' with zero blues was sent.. SAVE YOUR MONEYS PEOPLE.. highly dissatisfied and disappointed with how the whole thing was handled.. Do NOT RECOMMEND to anyone.”

Bloomex 1 star review on 28th January 2022

Helpful Report

Posted 3 years ago

“I would give zero star for Bloomex AU. I had ordered. What I ordered was not what was delivered. How embarrassing! Not only for me being the sender but for Bloomex. When I sent an email re: my concerns, I got an excuse and an apology and I specifically asked they re send what I actually ordered. This was one of 4 flower arrangements I had sent this month and they were dismissive of my ask. I will never order from them again! If only I had read the reviews first. This is the first time I’m leaving a public review. Beyond disappointed.”

Helpful Report

Posted 3 years ago

“BEWARE!! PLEASE DO NOT ORDER from this company. You will not receive what you ordered and their customer service is below par, it disgraceful! Unfortunately they are not customer focused and only care about the initial sale. Once your order is delivered and its not what you ordered they will direct you to their policy that states "We reserve the right to make a fair and reasonable substitutions " I ordered $140 of lilies and received nothing that even resembled lilies, and Bloomex thinks this is fair and reasonable.. uuummm no! it's actually laughable. Oh and don't even waste your time trying to get the issue rectified because they DO NOT CARE. Wish I read more reviews before I decided to order from this shady company. You have been warned! 0/5 stars.”

Helpful Report

Posted 3 years ago

“My girlfriend has received her roses on time for her birthday, all fresh and no wilted flowers. Bloomex Edmonton really delivered. The actual flowers are more gorgeous than in the website photos. Thank you so much for making my girlfriend happy. Fantastic service! Order Number: 3533403”

Bloomex 5 star review on 26th January 2022

Helpful Report

Posted 3 years ago

“Totally different order from what you expect....just a scam”

Helpful Report

Posted 3 years ago

“My wifie got extra fresh white roses! Thanks so much!”

Helpful Report

Posted 3 years ago

“When I called to see if they delivered to Peace River they said they did. I then find out after I placed my order it comes from Edmonton and the flowers were wilted and died within 2 days. I called they sent another set and they were so cold they were dead next day. Bad customer service and will not refund credit card, only a credit to my bloomex account. I will never use because I can not trust that they will not be dead again! I have emailed many times they they still refuse a credit to my card. This is the worst company ever! I was not able to get phots as my mother is in a lodge 7 hours away from me and, does not have a cell phone. After many emails I am still being refused a credit to my credit card!”

Helpful Report

Posted 3 years ago

“Very poor service from Bloomex, roses arrived completely frozen and were wilted and dropping pedals in 35 mins. If this so called ‘Canadian Official Florist’ would pay attention to their customers and consistent poor reviews perhaps there wouldn’t be so many unsatisfied customers. They won’t guarantee perishables that are prepared and delivered, so why advertise such ? Nope..No recommendation from our family. Terrible business.”

Bloomex 1 star review on 6th January 2022

Helpful Report

Posted 3 years ago

“How does a company like this stay in business? I became a first time grandmother on December 24th to a baby girl who they named Calla. Since it was Christmas it was hard to find a floral store open to order so I thought I would try an online delivery service which I regret so much. After going though Blomex site I found a beautiful arrangement of Calla Lilies and ordered them asking for deluxe because the regular one didn’t include a vase. Deluxe didn’t have an option for vase. My son called to thank me but he said they were not Calla lilies, just plain lilies, and they came in a plastic bag with the stems in oasis (green foam) and two wilting pieces of greens. The balloon for New Baby was a valentines balloon that said ‘Love ya’ on it. So, wrong flowers, wrong balloon and no vase. Cost of this disaster 97.50. The company won’t take away the joy i feel about my new granddaughter but it sure clouded it a bit.”

Helpful Report

Posted 3 years ago

Bloomex is rated 1.3 based on 416 reviews