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BOATsmart! Reviews

4.4 Rating 8,102 Reviews

89 %

of reviewers recommend BOATsmart!

Company Reviews

4.4

Based on 8,102 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

1-877-792-3926

Email:

info@boatsmartexam.com

Location:

24 W Campbell Rd Suite 512,
Richardson
Texas
24 W Campbell Rd Suite 512, Richardson, TX 75080,

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BOATsmart! 5 star review on 7th September 2021

BOATsmart! 5 star review on 2nd July 2021

BOATsmart! 5 star review on 27th June 2021

BOATsmart! 4 star review on 13th September 2020

BOATsmart! 5 star review on 18th March 2020

BOATsmart! 5 star review on 11th August 2019

BOATsmart! 5 star review on 1st June 2019

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This course is way too long and if you have to retake the quiz you have to re-do all of the lessons in that module. Instead of having it have a time limit to go through them all again you should be able to choose what one you want to look at as it is a waste of time. I was told this. Course would take 3 hours however it took over 6 hours to go through it all.”

Posted 2 years ago

“Most of the questions I was asked on the exam were not covered in the course. The time limit on sections is too long for someone that is a fast reader such as myself, wasted more time sitting and waiting than learning the content. Questions asked on the course quizzes sometimes were from different sections not yet learned!! All in all, does not prepare you very well asides from what buoys mean what.”

Posted 2 years ago

“Beware, no communication if you have issues. I passed my exam and cannot print a temporary card so now boating for me ....... they claim you can print a temporary licence immediately after you get your results.”

Posted 2 years ago

“I was doing the course online and all of a sudden it said that another student redeemed my course and I can't log nack into it. What a painful waste of time and money.”

Posted 2 years ago

“Horrible. Took me 4+ hours to complete. The answers were not covered in the study material. The answers were also very vague. I'm not happy with my experience.”

Posted 2 years ago

“Lessons were repeated multiple times in modules. Animated videos were not playing. Audio would finish and would still have 1 minute on the timer to go to next lesson. Sometimes wouldn’t have audio at all. Took over 4 hours to complete. The whole functionality of the modules and videos were scuffed. Would not recommend this to anyone and can’t believe this is a approved website for a required state certification.”

Posted 2 years ago

“Please remove the timed part of all modules, as well resetting the entire module after failing quiz, and let me know which answers are wrong”

Posted 2 years ago

“Had difficulty navigating the course on my phone - it clearly isn't designed for a mobile experience. Customer service when I reached out was terrible.”

Posted 2 years ago

“unable to forward through the modules, even when the voice stops you can not proceed to the next slide, could stream line, failing a quiz should not stop you from proceeding to take the test. Various amounts apply to ocean, which is useless in interior provinces. Quizzes have absurd and obscure questions, designed to make you take longer. Worst course i have ever had to take!!!”

Posted 2 years ago

“I say vary poor mainly for following reasons. In no particular order. 1. When you do the module test and you don’t score 100% you have know idea what question you got wrong. That is ridiculous. I taught computer based training and the student could review the wrong answer and rationalize why they got it wrong and they then can understand what the correct action would be. This is boater safety. A person should be able to complete the course with 100% score if they are actually concerned with safety. 80% isn’t good enough if you don’t know what your doing and drown. 2. A three hour on line test is to long. Having a mandatory time between questions is ludicrous. There were areas of the modules I could have flown through and others I would like to have spent more time on. And just more time to digest and understand the module but knowing that it would take 3 hours at best I didn’t ponder very long on anyone module. 3 From a safety point of view there was way way way too much filler which extended the time of the course. You could do a much better job dealing with on water safety. 4 the modules dealing with buoys is painful. Many boaters boat on small inland lakes without buoys or beacons. And for the people that have Buoys etc they could that module. So I would recommend boater license that are graduated. Like a drivers license. You need a different license to drive a bus, tandem axle truck, motorcycle etc. Can you imagine a drivers safety course to cover all that. Ya. You could say that would be too hard to police but if you are serious about safety then take it bloodwell serious. Imagine. I get my boater card license , have a boat load of people and now I am about to boat on a waterway with channel markers. I would be so confused by them and could kill everyone on board. But hey. I had a boaters card with a watered down version of buoys Give the right level of licensing for the right type of boating. Period. In my opinion and everyone I have talked to thinks the boater card is a huge waist of time and money. 5. Only one module made me feel that there was value to the course and that was navigation with other water craft. Could have used more on that for sure From personal experience and again from what other people tell me we need more education on how to travel on a waterway especially when they get busy. People with boater license are all over the place without a clue on navigating with other boater traffic.”

Posted 2 years ago

“Completely unnecessary to have the units timed for repeats of the section when you don’t pass the quiz. Super annoying. Also, we signed up for multiple people from the same household. We watched all the videos and went through the course content together as a group, then found out we would each have to do it separately again after that. Also unnecessary and annoying. No option to just challenge the quizzes and final exam. Unnecessary and frustrating. For these reasons I would not recommend this course to anyone.”

Posted 3 years ago

“Way too long and very repetetive!”

Posted 3 years ago

“The timer is unnecessary as only an infant would need the designated time given.”

Posted 3 years ago

“I thought the content was good however there is a major problem. Majority of all pages, I would listen to the audio, read the page after listening a few times and still being waiting minutes so that I can go to the page. Why are are all these delays in there? Course is advertised to take 3hrs but it took twice as long for no reason. Huge time waster. Also if you fail a quiz, you have to retake entire module, waiting the same time. Your course was so painful that I do not know how I pushed through it. I have 4 more people that need to get certified asap plus more in the queue. I have told them absolutely do not use Boat smart. Also there was advertisement of videos, there were a couple videos, also misleading.”

Posted 3 years ago

“The online resources are timed. Literally waited for the timer on every page before being able to proceed. Brutal experience.”

Posted 3 years ago

“Terrible customer service. :(”

Posted 3 years ago

“So many technical issues I finally gave up. I've been spammed with marketing emails from the moment I tried signing up.”

Posted 3 years ago

“Terrible experience.”

Posted 3 years ago

“I wrote the Boatsmart Program on line on August 4th, 2020. Today it is October 7th and I haven’t heard or received my card. I called the Boatsmart Program, and learned that my card was in limbo cause of a glitch in the system, that the employee says happens all the time. If I hadn’t called I’d be waiting till whenever for my card....”

Posted 3 years ago

“The timings on the lesson module are all wayyy too long”

Posted 3 years ago

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BOATsmart! is rated 4.4 based on 8,102 reviews