Bonmarché Reviews

Name: Bonmarché
Rating: 3.30

3.3 Rating 194 Reviews

57 %

of reviewers recommend Bonmarché

Company Reviews

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Metrics

3.3

Based on 194 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Avg Email Response Time	-1 hours
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am always satisfied with there products”

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Posted 6 years ago

“Good selection of quality items at reasonable prices, with helpful staff.”

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Posted 6 years ago

“I always order clothing for my wife which is very well made and at a fair price. I always get an e mail telling me when my orders are ready for collection. ( I always use click/collect)”

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Posted 6 years ago

“Whatever I buy from you. I am always so pleased with the items. Last bought two pairs of jeans. Very pleased indeed”

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Posted 6 years ago

“Great products for great prices”

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Posted 6 years ago

“Love this shop, good choice of clothes for my age and fit. Only gripe is I wish sizes were in single sizes example 18 NOT 16-18 as that size to small and 20-22 to big. Please stop doing this”

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Posted 6 years ago

“Their website was easy to follow, and my order went through without any problems. The delivery was on time, and my order correct.”

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Posted 6 years ago

“I needed to get a few items for my mother, whos been in hospital and they had exactly what i needed, it was delivered the next day after ordering and the items were well packed and perfect for my mother. Highly reccomended.”

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Posted 6 years ago

“Always Extremely Friendly and helpful. No quibble when I returned something”

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Posted 6 years ago

“Easy to use website and prompt delivery”

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Posted 6 years ago

“Very quick delivery to a Bonmarche shop of my choice for free. Better selection of sizes online and a lovely range of clothes for the slightly older lady without being frumpy. Prices are pretty good too. Sizing can be slightly large but I always order a size down and that is perfect.”

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Posted 6 years ago

“Good description of clothing. Goods arrived earlier than expected. The website is easy to use.”

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Posted 6 years ago

“One of the best companies I have bought from for many years, excellent choice of products, a good range of sizes and unbeatable prices for the quality of the goods you receive. They have a top class, no quibble return policy, which I might add I very rarely have to use and their customer service is second to none. They also have a good range of true to fit sizes and lengths, which is so important, especially if you are ordering online. The option of delivery dates is also a definite plus, especially for last minute invitations, when you feel "I have nothing to wear". Bonmarche, I would recommend to everyone, you won't be disappointed.”

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Posted 6 years ago

“Good value good quality clothing - very good customer service and a bonus card scheme”

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Posted 6 years ago

“Good FITTING clothes and value for money.”

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Posted 6 years ago

“Excellent way of treating clients at the counter. They always provide good, honest and positive comments on clothing.”

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Posted 6 years ago

“Bought a swimsuit. Agent left security tag on so was unusable. After several emails and threatening legal action , got a reply from a Charles Tate asking me to post back the swimsuit and proof of purchase. Did this over 5 weeks ago. No replies from any of my emails asking what is happening. Head Office unable and unwilling to assist. Am out of pocket for item and postage now. Wouldn't shop there again. Wonder why their branches are closing down.....”

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Posted 6 years ago

“Good service and items”

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Posted 6 years ago

“delighted with both items and delivery a couple of days later”

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Posted 6 years ago

“Was as exactly as described on that online site”

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Posted 6 years ago

Bonmarché is rated 3.3 based on 194 reviews