“Absolutely terrible! Quality and sizing is awful, but the atrocious customer service is what takes the cake! I had a faulty item amongst my purchase, and since asking for a paid return postage label (over a month ago) to send these back for a refund, I flat out cannot get a response from their customer service team. Don't waste your money, they're a nightmare!”
“No problems at all with anything I've ordered good quality for price you pay, no problems with delivery, im 36 in waist 34 in leg all jeans have fitted perfectly and still do after several washes, hoodie and sweats no problems their either, excellent value for money, with payment option of laybuy you can't go wrong 5 stars all the way.”
“I brought 1 but they changed it to 2 so i paid extra, no refund as it already fets processed apparently. 6 working days and it been almost 2 weeks pretty much and still got nothing. Tracking was never updated.
Never again.
Dont recommend.”
“Clothes were true sizing (size 4 and im 5ft. 2in. and 122lbs) and good quality. I bought mostly basic shirts and cropped sweater was very soft. but, shipping took longer than expected (2 weeks from order to delivery)”
“I have purchased 3 pairs of jeans and all of them around the bottom leg are so tight it cuts off my circulation. The waist fits perfect then the thigh area is 3 sizes too big the sizing is all over the place terrible quality. Waste of money”
“boohoo is terrible! Not true to sizing I returned it and emailed customer service if I could change size instead of refund she did not budge and started to have an attitude about it! Never shop there 👎”
“My order never arrived. It stated delivered but I never received it. I attempted to reach out to Boohoo 5 times and only received one reply back. Their customer service is horrible. I Am still waiting to hear back.”
“Well if you can I advise in not purchasing their next day delivery. Had two orders and none arrived the next day. They use Hermes as a delivery service. Possibly the worst delivery service out there. I’ve had the worst experiences with these guys.”
“Boohoo is the worst with delivery at check out they say standard delivery is 3-6 days but that's a lie they take forever to ship and I guess what they pay for is a two weeks delivery because that's how long it takes they did this to me with 3 orders so now I will never purchase from them again they're liars and what's so disgusting is that in ur email u can see that it says 6 days and as each day goes by it takes of a day but that is a whole lie. Theyre the worst the dont even respond to emails.”
“Dreadful quality. Clothes are disposable, you can literally wear them once then they’re ready for the bin. Literally the cheapest fabric I’ve ever felt, actually see through.”
“They charge $4 for international returns, just for the label, when they aren't actually paying for the return shipping. Yes, you'd still need to pay at the post office. Not buying from them anymore!”
“Returns & Refunds: I understand fully that we are in a midst of a pandemic, however, this company should suspend there expedited 2-3 day shipping if they don't plan on refunding you for items that aren't guaranteed to arrive by the designated timeframe. I didn't even open the package, since it was needed for a specific event, and the company would not refund my original expedited shipping cost, nor offer me a free return for the hassle. So, if you need something in a timely manner right now, don't order from here!”
“Everything was fine except the size. According to their sizing advice I should go for a size 16 - 18. Never ever go with a smaller than what you know is your size. The dress was lovely if you are a barbie doll! Hate having the hassle of returning and having to do a brand new order. That's the joy of online shopping I guess.”
“I am doing individual garment reviews for an order dated 4th Sept 2020. This one PZZ61484 was a Plus 2 pack T-shirt dress. More than plenty of room at size 26. Bottom of sleeve hole ends at waist level. Sleeve shoulder seam is 10cm past shoulder. Feels nice, can wear as top in summer or sleep attire. Good quality fabric. Colour was Khaki. Almost a bat wing.”
“I recieved an order made on the 4th Sept, last week. I am reviewing each article on it's own merit. This one was PZZ70040 Plus Rib High Neck Bodycon Dress listed as Midi/Maxi. The material was lovely, sleeves wouldn't want to be any tighter, I ordered a 28, when I am only 24-26, but it was tight over my body. Definitely would have to wear spanks etc with it. Will shorten it to a tunic top length to wear with Jeans/leggings. Really needed a size 30 for more room, they don't make Lgr Sz.”
“I am doing a 'per product' review, as I bought a number of items. In the past it was hit and miss, but when I got a hit I never posted a review. So this one is for PZZ61308 Plus Leopard Roll Neck Flare Sleeve Top/dress. Size 26. It fit really well, with a nice shape, not a tent, and I love it. Material is a nice weight. The sleeves are at least 2-3 inches too long, apart from that: Winner! Wearing it as a top, not a dress.”
