“Rubbish quality.. sizing all over the place... wanted to charge me for returning the poor quality products as they don't seem that as faulty. I won't order again as when you are buying online you don't see the flaws, the material they use is almost see through in some instances and for them to them charge to return for that reason seems unreasonable. Shame. Not in this day in age. I'll stick to asos and iconic they are loads loads better quality and they let you return free of charge.”
“Very bad clothing site.. i ordered 3 things .. fabric quality very bad .. ordered small size it appears that they send havr sent xl size... i do not going to recommed this site to any one. I paid extra cost to return. I paid 15 for delivery and extra 15 for return.”
“With current situation, I decided to buy clothes on line, realy hate doing this as I like to try things on, and didn't want hassle of sending things back if they weren't right. So logged on through f.b took 3 attempts to.order, it gets to putting the card details in then I bottle it anxiety kicks in š, desperate to get some clothes for my holiday I finally do it and my orders placed, few hours later after speaking with my daughter she says I can track my items so I go to log on and I carnt, won't let me use my password and had problems saying my email wasn't connected , payment gone from bank so I became stressed worried and feeling like I wish I hadn't bothered, anyway my daughter showed me that I could contact boohoo through WhatsApp, and they were brill, answered promptly and helped sort it, thanks boohoo my faith in online shopping is restoring šš all my clothes arrived when said,, clothes a little on small side and 3 items didn't fit, but my daughter benefited from that, all were nice for money I paid, will definitely order again ā¤”
“With current situation, I decided to buy clothes on line, realy hate doing this as I like to try things on, and didn't want hassle of sending things back if they weren't right. So logged on through f.b took 3 attempts to.order, it gets to putting the card details in then I bottle it anxiety kicks in š, desperate to get some clothes for my holiday I finally do it and my orders placed, few hours later after speaking with my daughter she says I can track my items so I go to log on and I carnt, won't let me use my password and had problems saying my email wasn't connected , payment gone from bank so I became stressed worried and feeling like I wish I hadn't bothered, anyway my daughter showed me that I could contact boohoo through WhatsApp, and they were brill, answered promptly and helped sort it, all my clothes arrived when said,, clothes a little on small side and 3 items out of 7 didn't fit,at all but my daughter benefited from that, all were nice for money I paid, will definitely order again ā¤”
“Ordered some maternity bras and even large didnāt fit! Really arenāt designed for people with big boobs I hardly call them maternity bras more like normal bras.”
“āŖDISGUSTING CUSTOMER SERVICE !!!!!!!!!!! DISGUSTING CUSTOMER SERVICE !!!!!!!!!!! DISGUSTING CUSTOMER SERVICE !!!!!!!!!!! DISGUSTING CUSTOMER SERVICE !!!!!!!!!!! DISGUSTING CUSTOMER SERVICE !!!!!!!!!!! DISGUSTING CUSTOMER SERVICE !!!!!!!!!!! DISGUSTING CUSTOMER SERVICEā¬”
“Very, very cheap material. Ordered a pair of sports leggings and joggers, both were nearly completely see-through with absolutely no stretch at all. The material was like a cheap cotton and it feels and looks as though the clothes were very cheaply made. Would not embarrass myself by wearing in public. The sizes are also very poor. I'm normally a 14 in tshirts, yet the app suggested I order 18 from my measurements. Ordered 2 size 18 tshirts and both of them were far too small - looked more like a 12. Went a size up for a pair of shoes as well and it seems like I've been sent a pair of children's shoes as they're absolutely tiny in width and length. No option for item reviews on the website which should have been a red flag that they don't want new buyers to know how awful their cheap produce is. A lot of the items I bought have unmarked labels on the clothes as well, with no brand name or anything just washing instructions. It's like they've bought their items wholesale from an incredibly cheap market supplier. DO NOT BUY FROM BOOHOO!!!”
“I ordered some high waist jeans as well as other items which I love. However, i dont see myself as vertically challenged in the slightest being 5'2", but the jeans i purchased literally go from my ankles to my shoulders (photo for evidence attached)
I was just wondering if these jeans were maybe designed for stilt walkers and this was somehow missed from the description. I am very intregued to see if these jeans have even fit such a person.
Regards,
A standard size human š¤£”
“I would not recommend it . I ordered a tank top and a short they send me two tank top . The loungewear was missing the shirt,the other set a whole on the leggings.
My God please be careful”
“Where do I start. Firstly when i compare this company to I Saw It First and Mrs Empire they really are winning.
I received a dress with a bad zip. Lady named Chloe from customer services. Sorted the situation in hours. Replied ASAP, emailed back ASAP, sorted out situation ASAP and was overall great!
Thanks, CS”
“Ordered size 14 satin pyjamas set, not at all happy!
Never had any problems with other shops for my size yet these were awful sizing! Made me feel so self conscious hence why I will never order from them again.”
“I have ordered three different items from this company, the quality of the clothes are very poor, the fabric keeps coming out of the coat, leggings are completely see through, all the items were very very bad quality yet the price is so high
!! DO NOT RECOMMEND !!”
“Very disappointed! I have ordered some maternity clothes for myself - first time I have received it a week later even though I have paid for next day delivery - delivery charge has never been refunded to me.
Second time my items have been delivered to completely different house, luckily enough these people knew who I was and have given me my parcel later.
And the third and last time I have tried to give Boohoo a chance I have again not received my order on time & still awaiting for it!
I am 7 months pregnant and I really do not need any additional stress - but this has been very stressful to deal with Boohoo & their delivery company Hermes!
Very disappointed! Will not be using Boohoo ever again.”
“DO NOT BUY the black paisley face mask at Ā£5. Absolute rip-off. There is no sewing or loops, just one piece of really cheap material cut by a machine. Must have coast about 2 pence and thatās not exaggerating. Disgusting exploitation of the Covid 19 crisis”
“I ordered a coat on line and at the time there was an offer of 1.99 delivery if you entered the code BOOHOO just before I clicked Apple Pay I checked the total was 11.99 . It was . When I clicked to pay it took 14.99 .
When I got hold of someone to sort this out I was told did I have a screenshot of the code having been applied -obviously I didnāt as I wasnāt expecting a problem .
They said they couldnāt help . Now itās not the 3.00 as itās such a small amount but just think if they did this to 300 or 3000 people . Good money .
I really feel aggrieved that they didnāt believe what I was saying although they could clearly see what time I made the order and what offer was on and why would I pay 4.99 delivery when I quite clearly saw the 1.99 offer”
