Bookaway Reviews

Name: Bookaway
Address: Hata'as 6, Hata'as 6, Tel Aviv-Yafo
Rating: 3.89

3.9 Rating 435 Reviews

72 %

of reviewers recommend Bookaway

Company Reviews

Metrics

Info

3.9

Based on 435 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Bookaway 1 star review on 17th March 2023

Sadi

Marcio

Bookaway 5 star review on 29th April 2022

Gregory

Bookaway 5 star review on 30th January 2022

Jevgenijs

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! Excelent booking process.”

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Posted 3 years ago

“Easy to use and great customer service”

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Posted 3 years ago

“Excellent friendly service”

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Posted 3 years ago

“Great price & value. Van was there on-time. Nexus staff at the airport were very professional & helpful. Driver took us to the resort in Tulum on-time.”

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Posted 3 years ago

“Superb service especially the response time!!”

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Posted 3 years ago

“Everything fine!”

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Posted 3 years ago

“Booked ferry tickets to cross over to Cozumel island. The process was straightforward and I received an email with the tickets attached. I then had to print out the tickets to be able to use them at the ferry terminal. I was told that we needed to exchange them for tickets, but in the end, they accepted the printed QR code and all was good. There was a delay in sending me the tickets, so I used email contact and customer service got back to me very quickly.”

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Posted 3 years ago

“Bonne conduite arrivé à l’heure je recommande”

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Posted 3 years ago

“Its easy to use and there is a lot of options.”

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Posted 3 years ago

“very very nice”

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Posted 3 years ago

“Easy booking with Book-a-way. Great transfer through Quercus Travel from Liberia Airport to La Fortuna!”

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Posted 3 years ago

“Can answer and assist immediately with some concerns related to the booking. Subject: Bus booking only.”

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Posted 3 years ago

“Muy buena atencion.”

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Posted 3 years ago

“great service. kind driver”

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Posted 3 years ago

“Good and professionele firme”

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Posted 3 years ago

“Very good service.”

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Posted 3 years ago

“асё было замечательно”

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Posted 3 years ago

“Driver was very solicitous and helpful towards each passenger. A careful and attentive driver. At Hua Hin, he dropped each passenger to the closest point of their final destination. I hope he is the driver for the return trip.”

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Posted 3 years ago

“Very easy to use”

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Posted 3 years ago

“Perfect ! Very helpfull and pro”

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Posted 3 years ago

Bookaway is rated 3.9 based on 435 reviews