Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Bookmundi Reviews

4.7 Rating 688 Reviews

93 %

of reviewers recommend Bookmundi

Company Reviews

4.7

Based on 688 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

Write Your review

Tell us how Bookmundi made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sarah and Jane in Customer Service took such good care of us all the way through our booking process! Having never booked a cycling tour before, and having never been to Italy before, I had lots of questions and they were always there to answer them. They worked very well along side Explore who was the Tour Operator. My husband and I were in great hands and our trip went off without a hitch. Thanks so much Jane and Sarah! I would highly recommend Bookmundi.”

Posted 1 year ago

“Emily from Bookmundi was fantastic to work with. She made every step of the booking process very easy and provided excellent communications every step of the way. I wouldn’t hesitate using them again for future travel.”

Posted 1 year ago

“Quick and easy booking process!”

Posted 1 year ago

“very good and easy :)”

Posted 1 year ago

“We used this company to maximize our time in Peru and we are very happy that we did. Having had limited time, we wanted to do as much as possible in the span of a few days and this company allowed us to do just that. They made everything extremely easy for us from the second we got off the plane to the time we needed to leave. Everything was pre arranged and there were no surprises. Erik, Pilar, Sol, Evy, Lillian, and all the drivers were so nice and willing to do anything to make our trip as perfect as possible. Would use this company without hesitation for any future vacations and highly recommend to anyone thinking of going to Peru!”

Posted 1 year ago

“Excellent. I had questions about a flight to go along with a tour to Iguazu Falls and the agent, Ramiro, checked the flights and got back with me within minutes. Soon afterward he sent me a link to book my entire trip. My first experience with bookmundi was awesome. I will check with bookmundi to book future tours first. Thank you.”

Posted 1 year ago

“It was very easy to book via Bookmundi. The tour was instantly confirmed. Would recommened.”

Posted 1 year ago

“Booking for 4 people on the website was very easy, clear, and efficient for Machu Picchu trek. Very satisfied with the experience.”

Posted 1 year ago

“Booking agent was very responsive. Very pleased so far!”

Posted 1 year ago

“Michael with Omega was very helpful in the process. I did have some confusion with the online booking options, since it wasn’t made clear that there was the extra charge for the single occupancy until AFTER I had confirmed the purchase at the lower price.”

Posted 1 year ago

“Bookmundi was VERY responsive to my requests for information regarding Balkans tour ! I am pleased with Bookmundi customer service !”

Posted 1 year ago

“Super fast and helpful customer service!”

Posted 1 year ago

“I booked and paid for a trip to India with Bookmundi about a month in advance, but without a visa in advance. I was led to believe by the supplier website that as a Canadian I could get an e-Visa in just a few days. That turned out not to be true. There was not enough time to get one the usual way, sending in my passport by mail. So I cancelled immediately, within 24 hours. Nevertheless the supplier insisted on a 60% cancellation fee. I protested to Jane at Bookmundi, who agreed this was unfair and took up my case with the supplier, who finally relented and returned all my money. So kudos to Jane at Bookmundi.”

Posted 1 year ago

“Quick response on booking status ! Much appreciated !”

Posted 1 year ago

“I am extremely impressed with the customer service. Emily responded quickly to my email and was able to correct the tour dates. I highly recommend using Bookmundi.”

Posted 1 year ago

“After changing my plans multiple times I can’t say anything better for my booking experience. I always emailed back in a timely fashion and all my questions answered. Highly recommend”

Posted 1 year ago

“The customer service and follow-up to our many questions has been great. Jane has been extremely helpful in planning out tour. We would highly recommend Bookmundi.”

Posted 1 year ago

“All is well in Bookmundi ! Great service !”

Posted 1 year ago

“Super great support and customer service from Peter. He was very professional and very prompt to reply.” When I canceled the trip because a Travelmate had a slight issue, and I asked him to reinstate the trip two days later, he did everything possible in his capacity to revert the cancellation and put us back on the trip. He went above and beyond to support me throughout the process. He is trustworthy and reliable. I will definitely and happily ask for him to handle my booking next time. KUDOS to you Peter and team!”

Posted 1 year ago

“Amazing, quick accurate updates & feedback throughout a 2 year process of booking due to Covid changes etc but during this time Sujan always had the upmost patience and responded immediately on everything i needed!”

Posted 1 year ago

«
1
2
...
9
10
11
12
13
»

Bookmundi is rated 4.7 based on 688 reviews