Bookmundi Reviews

Name: Bookmundi
Rating: 4.65

4.7 Rating 688 Reviews

93 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 688 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

Visit Website

Write Your review

Tell us how Bookmundi made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to book the Central American journey. Just waiting for my travel credits to be applied to the total price”

Helpful Report

Posted 1 year ago

“Sarah Thomsen was the customer service corresponder that dealt with my queries regarding my upcoming tour and I can honestly say she was very professional, efficient and on hand with any of my questions. I felt that her professionalism and quick responses were just what I needed as I do get a little stressed when it comes to my holiday planning and with the knowledge she transferred to me from the CEO tour guide I will be going with made me feel at ease and I really appreciate that. Her mannerisms also within the emails were really nice as she was willing to help and when she could. Very good member of the team you have there highly rated customer service Many thanks I will surely book with book Mundi again and hope my correspondence is with Sarah as she was great :) thanks again for all the help”

Helpful Report

Posted 1 year ago

“I booked a trip through Bookmundi rather than direct with the travel operator itself, simply because Bookmundi was offering a modest discount on the price. While this meant dealing with a third party for follow up queries, they were responsive, helpful and fair (for example, when I wanted to add an optional extra activity, they charged exactly the same as the operator despite the extra work this caused them). Very happy to recommend Bookmundi to others based on my experience with them so far.”

Helpful Report

Posted 1 year ago

“Bookmundi has been incredibly responsive and supportive with rescheduling my trips after COVID-19 cancellations. I appreciated their willingness to extend my voucher and to help me apply it to new orders. Sarah was particularly helpful!”

Helpful Report

Posted 1 year ago

“Staright forward. Very easy to book. Hassle free.”

Helpful Report

Posted 1 year ago

“Easy and simply”

Helpful Report

Posted 1 year ago

“Respond very fast and send required information. Good services.”

Helpful Report

Posted 1 year ago

“The service provided has been refreshing. My question get answered and my interest in deviations to the tour are communicated to the tour operator. They have been able to get a quick response from the tour operator and communicate to me what can be achieved, allowing me to make the best decision for my needs. Pricing was also good. I would use them again.”

Helpful Report

Posted 1 year ago

“Working with Bookmundi to plan and book my trip was great! They are very quick to respond by email, and also very tailored in their approach to addressing questions and issues that arose with my booking. I haven't yet gone on my trip (It's next week!), but Bookmundi has definitely made the planning process very smooth and I would use them again!”

Helpful Report

Posted 1 year ago

“This is my first booking on Bookmundi”

Helpful Report

Posted 1 year ago

“I want to thank Mr. Peter from bookmunti that work very hard to solve The misuderstanding with the deposit Payment problem.also I think bookmundi is a honest company”

Helpful Report

Posted 1 year ago

“Excellent service. Many local agents told me being too short of time to visit Machu Piccu from Lima as I only have 1.5 day. However, bookmundi link me to an agent, Erik Krause whose quickly find me solution and revert with outside the box solution. He also provide good information and alternatives.”

Helpful Report

Posted 1 year ago

“Really loved how easy it was to book. It was the best price online, better than the actual tour organiser's offer. The payment option helps me plan my finances over the upcoming months as I only needed to pay a deposit. I like the variety of tour options to choose from and how quick the team are to respond to any questions. I've already recommend Bookmundi to 5 friends.”

Helpful Report

Posted 1 year ago

“Excellent customer service!”

Helpful Report

Posted 1 year ago

“Site informative, clear and easy to navigate. And four cheers for the Bookmundi's carbon offset program. I will definitely book with Bookmundi again.”

Helpful Report

Posted 1 year ago

“I was on a spot due to a crooked tour company canceling me at the last minute.You steped up and saved my vacation”

Helpful Report

Posted 1 year ago

“The process quick and easy. Customer service is very responsive gave me a brief and cleared info, and answer to my querries.”

Helpful Report

Posted 1 year ago

“The process of finding the best possible trip, the sparring with different operators and the site offers a great and seamless experience. In addition, operators are super knowledgeable and good at giving guidance. In our case, on a trek to Everest Base Camp for myself and 13 year old son. They helped me understand and consider how I can offer my son the best possible experience. Can only recommend Bookmundi.”

Helpful Report

Posted 1 year ago

“Very good”

Helpful Report

Posted 1 year ago

“So far, so good. Trip is booked!”

Helpful Report

Posted 1 year ago

Bookmundi is rated 4.7 based on 688 reviews