Bookmundi Reviews

Name: Bookmundi
Rating: 4.66

4.7 Rating 750 Reviews

93 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 750 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to be able to use a voucher from a previous trip on a new adventure.”

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Posted 6 years ago

“Interactions were always timely, practical and courteous. Explanations were clear and needs anticipated. I'd certainly use them again.”

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Posted 6 years ago

“Unfortunately the 5% discount code that I got for registering was invalid. There were some misunderstandings but we clarified them and tried to get the best of the situation for all parties.”

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Posted 6 years ago

“Quick efficient and clearly set out.”

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Posted 6 years ago

“It was very difficult to book due to the amount of security regarding the credit card. The amount of security would have been fine if they'd answer the phone.”

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Posted 6 years ago

“Easy to use. Frustrating though that the price keeps changing due to the exchange rate for US to CAD$ changing. The price shown on the first screen, changed by the time we got to the second one. Who knows what it will be by the time we make the final payment.”

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Posted 6 years ago

“Easy to use website. Appreciate the discount given.”

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Posted 6 years ago

“Early days..but so far..so good!”

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Posted 6 years ago

“There was a bit of a hiccup in the beginning but towards the end, everything was sorted out. Jane Andersen from customer service was excellent and very helpful. Overall, a pleasant experience.”

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Posted 6 years ago

“THey were extremely helpful in providing me with what I was looking for. Slight hiccup with the Departure date, which was probably my fault as I assumed 7days was 7 nights.”

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Posted 6 years ago

“I found Bookmundi very easy to use . It was a great way to obtain a quote for the travel our group of 6 was seeking. We ended up booking our Trek to Nepal via Bookmundi. I would have liked Bookmundi to offer a few different quotes from different suppliers (like some of the accommodation aggregators do) which would have saved me seeking separate quotes on different sites and then comparing the price and inclusions. I liked the Best Price Guarantee and the financial protection that Bookmundi offers. This gave our group peace of mind in booking online. I recommend Bookmundi for making adventure travel bookings.”

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Posted 6 years ago

“Using bookmundi was pretty easy. Good information about the service I bought. Minor issues when paying online.”

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Posted 6 years ago

“İt was a good experience . First they answered to all my questions patiently . And they have tours nearly everyday at the beginnig of April 2019. This made me easy to book tickets from Turkish Airlines.It was a dream for me to join this kind of trekking for many years. Bookmundi made it real for me . Thanks....”

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Posted 6 years ago

“Straight forward, quick emails to confirm”

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Posted 6 years ago

“People are cooperative and helpful. I would like to come again for future bookings.”

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Posted 6 years ago

“In whole not bad but there are a few bugs that still need to be worked out. The two companies chosen were responsive but only to a point. I did not get the feeling with one company that they did not want to "do anything extra" while the other was very open about additional costs and option for travel. The date of start of the tour is confusing as the date on the invoice did not match what was seen on the screen for me or the tour company. Also as I was working with two different companies for two neighboring countries this added some complexity as timing was important. It would also be nice if you would link to a flight search as this was not assisted by the tour companies. Just glad I have been to India before and know what my travel options are. If you are a traveler who has put together simple trips this is a good place to start. But for world traveling off the beaten path, not so much but not a bad place to start.”

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Posted 6 years ago

“Responsive service, demonstrating true customer centricity. Thank you.”

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Posted 6 years ago

“Good service.”

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Posted 6 years ago

“The staff seemed keen to please and made a lot of effort. An unreasonable delay between us trying to make the booking and finally having it confirmed a week later was due to Peregrine Adventures in Australia repeatedly trying to get responses from agents in Spain but letting the matter drift on for days without e.g. phoning the agents to expedite things. One Peregrine message to Bookmundi went into junk mail in error, and the updates Bookmundi sent us were therefore inaccurate (as to when the booking might be completed). Perhaps a little more chasing by Bookmundi might have made Peregrine work more quickly. We almost cancelled the booking out of frustration with the delay and the misleading messages (such as "we will let you know in 48 hours" whereas it turned out to be a much longer wait than that). But we did appreciate the efforts of Jane at Bookmundi to sort it out in the end.”

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Posted 6 years ago

Hi Eileen, Really appreciate your honest feedback. It did indeed take Peregrine Adventures too much time to confirm this booking, which we are sorry for. We are currently looking into how come that one email ended up in our spam folder, and we will definitely get that solved. We wish you an amazing tour in Spain. All the best Team Bookmundi

Posted 6 years ago

“The flight was smooth. The view was fantastic. I would recommend this once in a lifetime experience.”

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Posted 6 years ago

Bookmundi is rated 4.7 based on 750 reviews