Bookmundi Reviews

Name: Bookmundi
Rating: 4.67

4.7 Rating 812 Reviews

94 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 812 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

Visit Website

Write Your review

Tell us how Bookmundi made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In whole not bad but there are a few bugs that still need to be worked out. The two companies chosen were responsive but only to a point. I did not get the feeling with one company that they did not want to "do anything extra" while the other was very open about additional costs and option for travel. The date of start of the tour is confusing as the date on the invoice did not match what was seen on the screen for me or the tour company. Also as I was working with two different companies for two neighboring countries this added some complexity as timing was important. It would also be nice if you would link to a flight search as this was not assisted by the tour companies. Just glad I have been to India before and know what my travel options are. If you are a traveler who has put together simple trips this is a good place to start. But for world traveling off the beaten path, not so much but not a bad place to start.”

Helpful Report

Posted 7 years ago

“Responsive service, demonstrating true customer centricity. Thank you.”

Helpful Report

Posted 7 years ago

“Good service.”

Helpful Report

Posted 7 years ago

“The staff seemed keen to please and made a lot of effort. An unreasonable delay between us trying to make the booking and finally having it confirmed a week later was due to Peregrine Adventures in Australia repeatedly trying to get responses from agents in Spain but letting the matter drift on for days without e.g. phoning the agents to expedite things. One Peregrine message to Bookmundi went into junk mail in error, and the updates Bookmundi sent us were therefore inaccurate (as to when the booking might be completed). Perhaps a little more chasing by Bookmundi might have made Peregrine work more quickly. We almost cancelled the booking out of frustration with the delay and the misleading messages (such as "we will let you know in 48 hours" whereas it turned out to be a much longer wait than that). But we did appreciate the efforts of Jane at Bookmundi to sort it out in the end.”

Helpful Report

Posted 7 years ago

Hi Eileen, Really appreciate your honest feedback. It did indeed take Peregrine Adventures too much time to confirm this booking, which we are sorry for. We are currently looking into how come that one email ended up in our spam folder, and we will definitely get that solved. We wish you an amazing tour in Spain. All the best Team Bookmundi

Posted 7 years ago

“The flight was smooth. The view was fantastic. I would recommend this once in a lifetime experience.”

Helpful Report

Posted 7 years ago

“1st time I got no answer, but when I reached out second time, I had a great experience. Thank you!”

Helpful Report

Posted 7 years ago

“Very user friendly”

Helpful Report

Posted 7 years ago

“Bookmundi was easy to navigate, and well set out, A great selection of potential holidays set out and summarised with the most important information.”

Helpful Report

Posted 7 years ago

“Process was simple. Responses were fast. Attached information in good detail. Questions on delivery not relevant.”

Helpful Report

Posted 7 years ago

“Very quick response hope the trip goes well”

Helpful Report

Posted 7 years ago

“Very intuitive booking. Qucik approval and respond. I had several questions related to my booking that were answered within few hours.”

Helpful Report

Posted 7 years ago

“Easy to book. Great price.”

Helpful Report

Posted 7 years ago

“i think you did pretty good in assassinating me and i was happy with your company. i just think there´s always space for improvement.”

Helpful Report

Posted 7 years ago

“Put me in contact with a responsive and qualified operator”

Helpful Report

Posted 7 years ago

“They were quick to reply to my query looking for companies in Nepal who offered trips to Poon Hill. They only sent me one reference, which worked out. I thought they might send me more operators as there are many, many in Kathmandu, and not just one listed on Bookmundi. However, I worked with the one they sent, and (along with working another I found on a Trip Advisor search) decided to go with the one from Bookmundi. Things went well -- communication with local staff was prompt and in English. (I had a lot of trouble finally printing out the Bookmundi confirmation details, and almost asked them to resend it, but eventually figured out a workaround. I'd do business with them again.”

Helpful Report

Posted 7 years ago

Hi Edward, Thank you very much for your review and feedback, much appreciated. We're glad to hear that you ended up booking with the operator we recommended. :) I am sorry to hear that you had some issues with printing the booking confirmation. I've therefore just sent you a brief private message to get your further feedback on it, so that we can resolve it before the week is over. We wish you an amazing trekking experience in Nepal. All the best, The Bookmundi Team

Posted 7 years ago

“THey answered my questions, but it took over 24 hours to respond. No problem.”

Helpful Report

Posted 7 years ago

“I hope that a tour will be unforgettable! I look forward a trip”

Helpful Report

Posted 7 years ago

“I got a very fast reply for my booking.”

Helpful Report

Posted 7 years ago

“Very efficient with follow up. Booking confirmation was a quick turn around. Impressed that they even have extra security measures for fraud bookings as I used my husbands credit card when still using my maiden name for booking. Every other company just took the payments without question. Now fingers crossed the tour group is as amazing as the Bookmundi experience!”

Helpful Report

Posted 7 years ago

Bookmundi is rated 4.7 based on 812 reviews