Bookmundi Reviews

Name: Bookmundi
Rating: 4.65

4.7 Rating 685 Reviews

93 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 685 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted to add another person to my booking and Bookmundi was very helpful and responsive. They were able to fulfill my request in a timely manner.”

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Posted 1 year ago

“Bookmundi made booking easy! Thabks”

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Posted 1 year ago

“I could find easily the trips I was looking for”

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Posted 1 year ago

“This is the second time I've booked via Bookmundi. First time was perfect. Easy to communicate with service provider through Bookmundi. A few customer service queries - always responded within 24hours and satisfactorily resolved.”

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Posted 1 year ago

“My first time utilizing Bookmundi’s service has left me incredibly impressed with the ease of using the site, the broad variety of tours and pricepoints, and the ability to contact the tour operators for easy & clear communication. The customs care team went above and beyond when I made a mistake with my booking. They helped me sort out everything quickly, efficiently and professionally. I know I will definitely be booking more tours with Bookmundi again.”

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Posted 1 year ago

“This is my second trip booking through Bookmundi and their custom service is always very responsive and helpful.”

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Posted 1 year ago

“Very good service , easy to book”

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Posted 1 year ago

“Loved the choices, easy to select your tour with any extras you might like.”

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Posted 1 year ago

“very smooth”

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Posted 1 year ago

“The company are attentive to the customer and have been able to sort my booking out with ease as I had to move dates due to unforseen circumstances. Great customers service. Very friendly too. 5/5”

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Posted 1 year ago

“I've reached out having questions about a variety of things regarding my booking, and have always heard back from customer service within one day of my request through email. They're always very informative in terms of information I need to provide as well as being kind. I would highly recommend reaching out to the customer service team via email for any questions you have.”

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Posted 1 year ago

“Great communication”

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Posted 1 year ago

“Very easy to use and very easy to speak with a customer service representative or tour guide when needed.”

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Posted 1 year ago

“Easy to use. Appreciate the personal email responses. :)”

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Posted 1 year ago

“Spoke to Peter the night before I booked my tour, he was very helpful.”

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Posted 1 year ago

“Very quick and kind reply!”

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Posted 1 year ago

“Friendly service. Quick to respond to inquiries. And, they pay close attention to details so you understand the options. Highly recommend.”

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Posted 1 year ago

“Great communication. Excellent and prompt service. Highly recommended. Their professionalism cannot be beaten.”

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Posted 1 year ago

“The customer service is wonderful. We had a little hiccup when booking and having a promo code applied, but the customer service emailed back within 24hrs and fixed it right away. Very happy :)”

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Posted 1 year ago

“Very easy to book, thank you”

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Posted 1 year ago

Bookmundi is rated 4.7 based on 685 reviews