Bookmundi Reviews

Name: Bookmundi
Rating: 4.67

4.7 Rating 808 Reviews

94 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 808 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not been on a tour booked through book mundi. Will go to Turkey Dezember. Hoping it will be great. But Bookmundi customer service is great. Always responding quickly and helpful”

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Posted 2 years ago

“Hi - the booking process was easy and straight forward and all communication for clarification regarding aspects of the trip were promptly answered and they even rang me direct in Australia with information - can't fault the customer service and all information was provided quickly. A+++ company and their representatives - highly recommended”

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Posted 2 years ago

“Excellent service. Customer service is very helpful and responsive.”

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Posted 2 years ago

“Excellent service. It was very easy to book and all suggested travel agent were professional. We had great communication. Our requests and ideas were valued and the trip was made accordingly.”

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Posted 2 years ago

“James Harrison and Peter Addley were the two people that supported me in two tours from Bookmundi. They were extremely helpful, kind, efficient, and patient with my questions and super clear in their responses!”

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Posted 2 years ago

“Emily and Yasmine were my contact people at Bookmundi, they were very helpful and when I had an issue, they were always quick to respond. Great work Emily and Yasmine! Highly professional workers.”

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Posted 2 years ago

“Reliable and accurate service”

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Posted 2 years ago

“I had some issues with my booking. Bookmundi made it right.”

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Posted 2 years ago

“The booking process was very smooth, we were kept informed of progress and the outcome- confirmation of booking- was received within the time frame indicated”

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Posted 2 years ago

“James was really quick to respond and provide a informative suggestions”

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Posted 2 years ago

“My daughter became sick prior to us leaving for our trip. Staff displayed incredible empathy and assisted in us getting a part refund of our tour. We were very happy with the staff and the warmth displayed regarding our situation.”

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Posted 2 years ago

“Booking was smooth and seamless, and communication was quick and constant. Looking forward to a great tour.”

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Posted 2 years ago

“Efficient and quick response Time.”

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Posted 2 years ago

“Good response time. Good trouble shooting. Quick Booking. Responsive Staff.”

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Posted 2 years ago

“James always responded and kept in touch! Great customer service! I appreciate”

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Posted 2 years ago

“It was fast and easy to book a tour via Bookmundi. There's so many selections so choosing the right one that will fit your budget, schedule and travel plans was a challenge but Bookmundi delivered somehow. Thanks and will see how the tour we chose in October goes.”

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Posted 2 years ago

“Despite me booking so last minute, bookmundi managed to get me on this tour. I was fully updated the whole time (updated everyday). Thanks to James Harrison who gave updates and helped me!”

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Posted 2 years ago

“I was very pleased with Bookmundi! Not only because of the very easy and straight-forward booking process, but also because of the super quick and helpful customer service of their employees! Can definitely recommend Bookmundi!”

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Posted 2 years ago

“Prompt follow up on trip booking. Quick to provide alternatives to trip booked but cancelled due to group filled (but reflected available on website). Good job on service. But room for improvement in trip availability listed on website.”

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Posted 2 years ago

“My first time booking on Bookmundi. I was able to use their chat feature to get my questions answered right away and their email response confirming my booking was also easy to use.”

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Posted 2 years ago

Bookmundi is rated 4.7 based on 808 reviews