“I am so grateful I found Brightside, they changed my entire life. The site/app is easy to use, and above all, affordable. Responses from providers are fast, compassionate, and efficient, they really seem to care, and that's important. I've never felt, less alone than I do with Brightside, on my side.”
“The app is not the greatest and only being allowed to schedule 1 appointment at a time and only after a completed appointment is extremely difficult. I also would like to be able to change my provider on my own without having to call or email.”
“I'm having a hard time connecting with my psychiatrist to get as needed anxiety medication. I've been waiting for a response for 5 days and she does not respond. I spoke with her about a new medication and she told me to message her back and see if my doctor allows it. I messaged her back not even 2 hour later. She viewed my message but hasn't responded in 5 days.”
“I wish communication after any meetings with provider were better. It’s almost as if they need a go between. If I need refills, questions about prescriptions, it lags and I’m assuming it’s due to each provider is a one person show trying to do it all.”
“Brightside has changed my life in the best way possible with the support of my therapist and psychiatrist I have improved my mental health tremendously”
“It is alright, the medication is helping. Not sure that the therapy is doing much or the video lessons. It helps a little, but not as much as I hoped. I miss my previous therapist. I also don't like that they are charging me double the copay they said they would.”
“Brightside has been amazing for my mental health. Being a travel nurse it’s amazing to get care no matter where I am. It’s also great to have providers who listen to you and take your opinions into consideration!”
