“I need someone to call me and talk to me about the insurance not paying for my appt on sept 30th. I found out why they didnt pay it and the insurance needs to talk to you. Other than that im completely satisfied with my provider.”
“Your billing and payment system is awful. I signed up with an understanding that my monthly bill would be one amount, and it turns out to be 5x that. Then, when I try to make a payment you can’t accept my method of payment. And the call center is useless.”