“I like my doctor and the medication she prescribed is really working for me (I've taken it before so I already knew it works for me). It bothers me that I can't communicate with her easily, when all I want to do is ask a simple text-based question or update her on my progress in a way that your automated questions aren't capable of capturing. I plan to stop using Brightside and see a doctor in person in a few months when doing so works better with my schedule. As an aside, I would be willing to pay more per month for the option to actually communicate via email or skype with a doctor, but I can see how the optics of that aren't great.”
Thanks for your feedback, Susannah. We hear you and see where you're coming from on this. We are actively working on making it easier to message with your doctor about small questions or updates. Please keep an eye out for this in the near future and we'd love to hear your feedback one you have the chance to use it.
“The intake process was a breeze and within a month of receiving my prescription I felt a sizable difference in my depression symptoms. Also adding in more exercise and meditation daily created a perfect environment to create more emotional stability for myself than I have had in several months.”
“I don’t know what I would have done if I didn’t find brightside. Being able to find therapy and medication on my own time was a lifesaver. And I truly do feel that it’s a bargain to be able to get CBT and medication for as cheap as it is.”
“I have had very good luck with you guys and am so happy I have this option. My only criticism is I wish there was more to the dashboard. I wish I could be able to write my doctor an email when something is going good or bad or when I have a question.”
“Game changer. Really great doctors that I wouldn't have access to otherwise (the woman I'm seeing graduated from Harvard Medical School!). On top of that, extremely convenient.”
“Brightside has been a godsend. I have no medical insurance currently and was suffering uncontrollably and had no control over my emotions and feelings. I’m 3 months into meds and feel like a whole new person. I can’t thank brightside enough. After my dad died. It felt like my world did too. Now I realized, it didn’t. I just needed extra help. Thank you so much”
“I like most of the things about it. I don't like how little human interaction there is; even for an online help source. I thought I would be talking to a doctor at least once a month.”
“I like the point that I can talk with a doctor via chat which is good for me because I travel for work often, but it bothered me that I cannot reach out to them from my side. The last time I spoke to her was 2 months ago.”
“This has literally saved my life. I can’t thank the creator and my doctor enough for what you all have done. My doctor and I maybe hundreds of miles apart, but I never feel alone or forgotten. Thank you.”
