“I recently needed to change a medication because of an interaction with a different med. It is frustrating that I had no way to communicate that via the form responses on the 'request review' check in.”
“4 stars - The convenience of at home care and life balance flexibility is really helping. I love Gina my therapist and the non judgmental environment. I would only take 1 star away because Cost wise I feel the price is steep and not sure If I can maintain the long term care I need at this price point.”
“The only thing that I have a hard time with is paying so much monthly I’m considering just going to another doctor that takes my insurance because it’s so expensive.”
“The therapist and psychiatrist I see are very kind and patient. However, Brightside is a little expensive for only 30 minutes sessions. There's no option to schedule an hour anywhere either. It's extremely hard to do any meaningful trauma therapy in only 30 minutes.”
“I was in a bad place and needed some quick help, and Brightside definitely delivered that. I was able to think more clearly after getting my prescription from Dr. Slootsky, and things are a lot better in general. I do wish that after getting the prescription and figuring out what works they would allow for only medication management, but you will still be kept on a monthly billing plan alongside your medication, so be aware of that additional cost.”
“Thus far it's good... I am grateful for the convenience & that I can do the therapy & meet with the psychiatrist from the comfort & safety of my own place. & they check in which I appreciate.”
“The care was good, but I have since tried to cancel my account since I have established with a F2F provider. I continue to receive emails and texts regarding my ongoing care. I hope not to be billed going forward as I have cancelled my account.”
“I didn't understand that I was the one who had to schedule appointments. I was waiting for my therapist to schedule.. other than that I am very satisfied”
“I like that medication is sent to my door and I don’t have to wait in the pharmacy during the pandemic. I like that I can see my progress made with the surveys. I like that I can contact my doctor by email, when ever I need to.”
