“The only thing that I have a hard time with is paying so much monthly I’m considering just going to another doctor that takes my insurance because it’s so expensive.”
“The therapist and psychiatrist I see are very kind and patient. However, Brightside is a little expensive for only 30 minutes sessions. There's no option to schedule an hour anywhere either. It's extremely hard to do any meaningful trauma therapy in only 30 minutes.”
“I was in a bad place and needed some quick help, and Brightside definitely delivered that. I was able to think more clearly after getting my prescription from Dr. Slootsky, and things are a lot better in general. I do wish that after getting the prescription and figuring out what works they would allow for only medication management, but you will still be kept on a monthly billing plan alongside your medication, so be aware of that additional cost.”
“Thus far it's good... I am grateful for the convenience & that I can do the therapy & meet with the psychiatrist from the comfort & safety of my own place. & they check in which I appreciate.”
“The care was good, but I have since tried to cancel my account since I have established with a F2F provider. I continue to receive emails and texts regarding my ongoing care. I hope not to be billed going forward as I have cancelled my account.”
“I didn't understand that I was the one who had to schedule appointments. I was waiting for my therapist to schedule.. other than that I am very satisfied”
“I like that medication is sent to my door and I don’t have to wait in the pharmacy during the pandemic. I like that I can see my progress made with the surveys. I like that I can contact my doctor by email, when ever I need to.”
“This service has greatly helped me keep track of my meds and up date them when needed based on the recommendations of myself and my psychiatrist. I enjoy that my medications are shipped to me because it takes away all the anxiety of having to go out to a pharmacy to get them filled. I also really enjoy that it is online and does not require me to go to a physical location. The only problem I’ve had was that at first they shipped my meds too often, but now I believe it’s been adjusted to a proper schedule.”
“Having a few tech issues that have remained unresolved on the website but the care from the single appointment I had was spot on and I’m doing so much better now!”
