“Practitioner has done well with listening to my desire to not over medicate. Therapy session could be longer and more focused on cognitive behavioral therapy.”
“I love the service itself.
But the "check-in" questions are terrible. PLEASE be more creative and allow more gray area. I simply cannot respond to them accurately. For instance, there is "much of the time," but no "some of the time," or "A little bit of the time." These make a huge difference!
Somebody needs to take the time to make more realistic questions/statements. This is becoming increasingly frustrating to answer so I just reply with a standard answer. I am not putting any thought into it, and you and I both deserve better!”
“It’s very convenient and easy to use. I think it’d be a little more beneficial to have slightly longer therapy appointments, even with the lessons. But I love Brightside so far!”
“I have gotten a great deal out of Bright side and intend to continue the servise but I would have a few notes when it comest to the usability of the online portal and booking of treatment. I would LOVE to be able to book 60 min sessions with my therapist to get a lot more out of an individual session.
Also would love to have a dedicated smart device app rather than constantly using the web browser. I know this is a nitpick but would be a great deal more convenient.”
