“Bright side has been nothing short of amazing. For a full time working mother of 2, this has been life changing. My husband and I have a renewed connection, now that I am participating more in my life, in my relationship and with my family. I can get the help I want, the medication I need, and support without having to leave my home.”
“being back on my meds and having help at my fingertips has been life saving. literally! and being able to schedule video calls for times that work for me within my busy schedule is exactly what i needed! thank you, thank you, thank you 🙏🏼”
“I am very thankful to have found Brightside. I have suffered from anxiety and depression for several years, but due to lack of health insurance, could not get treatment. Brightside has provided me with a treatment for the first time in my life and I am very grateful. The reason I am giving Brightside 4/5 stars is because I found my video call with the physician somewhat unpleasant. I felt judged for not being in a major depressive state at that EXACT moment, I was talked over, and did not feel heard. This physician may not be the best person to have interacting with patients with mental health issues.”
Thank you for sharing your feedback, Alexandra. Brightside doctors are depression experts who use the latest tools and really care about each patient - it sounds like your experience was not consistent with that. We are looking into it and will message you directly with an update. You should always feel safe, comfortable, and supported with Brightside and get the care you need.
“This service has provided me what I need for mental health care at a reasonable price and in my situation, I was able to obtain treatment for my depression without my abusive family finding out.”
“I really like how convenient Brightside is. I felt very heard and seen by my doctor. The weekly checkins are helpful for me to even gage my progress or how I've been feeling. I think it's great to have the additional CBT support.”
“Brightside has been giving me the best care as a college student who doesn’t have adequate time or resources to schedule and attend regular therapy and psychiatrist appointments. The online care experience has been helping me fulfill my academic obligations to be able to graduate this year. I wish Brightside could accept my health insurance, however even though I’m paying out of pocket, I’m grateful for the immediately accessible healthcare and direct mail-order access to my prescribed medication.”
Thanks for your feedback, Lauren. If you ever need to connect with your doctor, you can select Request a Review from your dashboard. Based on your feedback we're also looking into ways to make this even easier for smaller questions and exchanges with your doctor.
“Brightside gave me access to care that I so desperately needed but otherwise would not have had the time or energy to pursue. The process has been seamless, professional, and has made a world of a difference in my daily life.”
“Brightside has saved my life. I would recommend this to everyone. I finally feel that I am able to breathe again and starting to return back to the person I used to know and love. I have only been using it for a short period of time but already know that over time, things will continue to improve. Thank you!”
