Brillband Reviews

Name: Brillband
Address: 272 Bath House, Glasgow, Glasgow
Rating: 4.80

4.8 Rating 168 Reviews

97 %

of reviewers recommend Brillband

4.8

Based on 168 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Brillband:

We are a broadband provider with a simple mission…

To become the most loved broadband provider on the planet. By combining cutting-edge technology with incredible people we have built a business that places customer support at the core of everything we do.

Our technology enables us to deliver...

- Near-instant customer support
- 900Mb/s broadband speeds
- Fixed price contract

We have no in-contract price rises, transparent terms and conditions and a soon-to-launch game-changing companion application.

Made for you…

We often hear stories of poor service and unfathomable call wait times from other broadband providers. That’s why we put the customer at the centre of everything we do.

Our Brill-buddy support team are here to help. Instant message us now for a quick answer to any question.

Visit Website

Email:

brillband.com/contact

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable, fast and really good prices considering i was paying £30 more for 250mbps now im getting 900mpbs, cant recommend these guys enough”

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Posted 10 months ago

“Brillband has been spot on, the delivery was in good time, the installation from City fibre was excellent. Thoroughly recommended.”

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Posted 10 months ago

That's what we like to hear Colin! Thanks for taking the time to share your experience.

Posted 10 months ago

“I switched over from TalkTalk without any issues overnight, overall my new package is fantastic value with reliable speeds of the max 900mbps. Couldn’t be happier!!”

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Posted 10 months ago

And we couldn't be happier to have you with us Amarjit 😀 Thanks for taking the time to share your experience.

Posted 10 months ago

“Been amazing since the start can not fault brillband 🙂”

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Posted 10 months ago

Awesome to hear that Charlene! Thanks for the review.

Posted 10 months ago

“Excellent service”

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Posted 10 months ago

“I switched over from TalkTalk without any issues overnight, overall my new package is fantastic value with reliable speeds of the max 900mbps. Couldn’t be happier!!”

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Posted 10 months ago

And we couldn't be happier to have you with us Amarjit 😀 Thanks for taking the time to share your experience.

Posted 10 months ago

“Communication is over emails , which I thought would be tricky but was not that bad.”

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Posted 10 months ago

“I was worried that the change over would have problems, but it went very smoothly and every thing worked.”

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Posted 10 months ago

“Excellent super fast broadband, and great service”

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Posted 10 months ago

“After a failed install by city fibre nothing to do with Brillband it's been 5 stars all the way. Incredible customer support getting me up and running and now my speeds are lightning fast, early days but I'm just so glad I made the move to Brillband from Virgin that's after being loyal to Virgin for 23 years, should have made the move years ago”

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Posted 11 months ago

A lot has changed in 23 years! Your broadband is now fit for the future and we're so glad you could join us Andrew 🙂

Posted 11 months ago

“Excellent broadband beats by by hands down”

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Posted 11 months ago

“Fantastic, installed quickly and efficiently. Uploads speeds are great for uploading content. A service that other broadbands rarely support at such good bandwidth”

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Posted 11 months ago

The sky is the limit with us - we will never restrict your usage in any way. Our lightning-fast symmetrical speeds are uncapped and there at your disposal 😎⚡️ We're delighted to hear that the installation was a breeze and that you're enjoying everything! Thanks for the fab review, James 🌟 - Team Brillband

Posted 11 months ago

“Good price. Simple to use.”

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Posted 11 months ago

Being fair and affordable is so important! 💰💯 Our service doesn't come with any catches or small print. We want our broadband to be straightforward so that people can focus on the fun stuff... Surfing the net to their heart's content 🏄 Thanks for the review, Jonny! - Team Brillband

Posted 11 months ago

“Fast service at a great price. Plus a very friendly local support if you ever need it”

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Posted 11 months ago

We're proud of our service and the standards we uphold daily - we know it's what sets us apart from the rest! Our friendly and local team are well-equipped with the knowledge to assist with any questions you have without delay 🙋💡 Happy to have you with us, Eddie. Thank you for the kind words ⭐️ - Team Brillband

Posted 11 months ago

“Loving it brilliant”

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Posted 11 months ago

We're happy to have you with us too Michael 😀

Posted 11 months ago

“Installation was brilliant”

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Posted 11 months ago

We're super happy to hear that everything started without a hitch 🤩 A seamless and stress-free service is the priority right from the start, and we'll ensure it continues throughout your Brillband journey 🤝 ✨ Thanks for taking the time to share your awesome feedback, Kathleen! - Team Brillband

Posted 11 months ago

“After and initial issue with router placement. It's working great now. Brilliant. Thanks”

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Posted 11 months ago

It's fantastic to hear that the troubleshooting worked its magic, and you're now enjoying a seamless internet experience 😍 We have a wealth of information on our website's Support Centre or you can reach out to our trusty Support Team if you ever need assistance 💡 Enjoy the upgrade, Barry. Thanks for the fab review! - Team Brillband

Posted 11 months ago

“Continuously stellar service, no issues what so ever. Constantly high speeds.”

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Posted 11 months ago

We appreciate the kind words, Alex! Consistent and reliable broadband is our priority and we're dedicated to delivering that day in and day out 🫡 Thank you for the great review ⭐️⭐️⭐️⭐️⭐️ - Team Brillband

Posted 11 months ago

“Having a great experience with Brillband so far. From order to installation to operation. Great interactions (although haven't needed many!), easy operation of the kit, excellent performance of the connection. Very happy.”

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Posted 11 months ago

We're happy you're happy! We want to make a real difference with broadband so we're thrilled to hear everything has been a breeze for you - from ordering to installation to using our service. It's all about making it easy and awesome for everyone 😌 🙌 Thanks so much for taking the time to share your awesome experience, Mike! 🤩🌟 - Team Brillband

Posted 11 months ago

“Quick easy install and has worked well ever since.”

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Posted 1 year ago

That's the kind of quality service we deliver - simple, efficient, and dependable 🙌 Thank you so much for the great review, Paul! 🌟 - Team Brillband

Posted 11 months ago

Brillband is rated 4.8 based on 168 reviews