Brillband Reviews

Name: Brillband
Address: 272 Bath House, Glasgow, Glasgow
Rating: 4.80

4.8 Rating 168 Reviews

97 %

of reviewers recommend Brillband

4.8

Based on 168 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Brillband:

We are a broadband provider with a simple mission…

To become the most loved broadband provider on the planet. By combining cutting-edge technology with incredible people we have built a business that places customer support at the core of everything we do.

Our technology enables us to deliver...

- Near-instant customer support
- 900Mb/s broadband speeds
- Fixed price contract

We have no in-contract price rises, transparent terms and conditions and a soon-to-launch game-changing companion application.

Made for you…

We often hear stories of poor service and unfathomable call wait times from other broadband providers. That’s why we put the customer at the centre of everything we do.

Our Brill-buddy support team are here to help. Instant message us now for a quick answer to any question.

Visit Website

Email:

brillband.com/contact

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never had a ISP before where when you call their customer service you know you will have your situation resolved quickly and without being bounced to 20 departments. My fastest call time with Brillband from picking up the phone to having my question resolved has been under 5 minutes! I wouldn't even be through the automated questions with a big provider in that time. Especially liked the continuation of support, email support never felt like you had to explain the same problem over and over. Fast and reassuring”

Helpful Report

Posted 2 years ago

“I wasn't sure about going with brillband as they are a new company but the installation and the setup of the service was very easy. Murren in the support team was great to speak to and the engineer who installed the box and ran the cable into the house was very professional. I couldn't be happier just now.”

Helpful Report

Posted 2 years ago

“I was looking for a new ISP as I was out of contract with Talk Talk and found their customer service rank and found Brillband after a search and from the moment I contacted them they have been brilliant, kept me up to date with my installation and the speeds I'm getting are just fantastic and another big big plus is its local customer service who are actually willing to help, keep it up and I'll never leave.”

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Posted 2 years ago

“Excellent customer service Full bandwidth both download and upload 900mbps at low cost. No hidden fees or downloads limitations. Brillband Website designed very simple and straightforward.”

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Posted 2 years ago

Brillband is rated 4.8 based on 168 reviews