Brilliant Co Reviews

4.4 Rating 234 Reviews
85 %
of reviewers recommend Brilliant Co
4.4
Based on 234 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone

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I love it, appearsstrong and well made..
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Posted 3 years ago
Hi Eleanor, Thank you for your lovely review on our Single Pink Zircon Adjustable Vegan Leather Bracelet Rose Gold ! We work really hard to produce items you love each and every time. We appreciate your feedback. Kindest, Team Brilliant Co.
Posted 3 years ago
Happy Customer
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Posted 3 years ago
Unable to return item poor responses via email provided
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Posted 3 years ago
Great customer service. What impressed me was the efficient and honest customer service I received when I exchanged an item. I requested an update as the return wasn’t acknowledged. I then received a prompt response looking into my enquiry, followed by an explanation for the delay and expedited shipment of the exchange to rectify the delay. I have now received my replacement item and am very happy. Thank you.
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Posted 3 years ago
Hi Simone, Thank you so much or your kind words! We're happy to hear our team were able to help you out. We appreciate your feedback and hopefully to see you shopping with us again soon! Kindest, Brilliant Co Team.
Posted 3 years ago
Product met expectations and mirrored as displayed on Website. Beautiful and nicely packaged. Quick delivery, get your order in for Christmas, you won't be disappointed!
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Posted 3 years ago
I bought a heart shaped savrowski necklace on the click frenzy sale on 7/11/20. 3 weeks later one of the crystals has fallen out. Ruined the whole look. When they say 85% off, I don't think that they are worth that amount in the first place. Too good to be true!!!
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Posted 3 years ago
Trusted company. The packaging is very neat.
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Posted 3 years ago
I have purchased at many different online jewellery stores, but Brilliantco is so far the best ever. They have penty of varieties to choose from, This is what makes them awesome! Would definitely buy more in the futute.
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Posted 3 years ago
It’s does not sit properly on ears.Some sizes of ear rings are small as expected
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Posted 3 years ago
They are really cute pretty earrings
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Posted 3 years ago
............
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Posted 3 years ago
Good and reasonable
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Posted 3 years ago
Received the item in good state with some delay.
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Posted 3 years ago
Received my bangle yesterday which is for a 50th gift. It came in a tin and the bangle in a little plastic bag. The packaging is not suitable for a gift. I would appreciate you sending me something else to put the bangle in that is suitable to give as s gift.
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Posted 3 years ago
Still, I didn't get my order. I am still waiting for my orders.
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Posted 3 years ago
Looked very good quality
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Posted 3 years ago
Stunning bracelets. This is my 5th one now!!
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Posted 3 years ago
Thank you very much my order arrived before the delivery date. Just in time for Father’s Day. And I am very happy with the special delivery. Thanks again
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Posted 3 years ago
Happy with the service, quick response and great service. I would recommend buying from this online store :)
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Posted 3 years ago
Awesome great website
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Posted 3 years ago
Brilliant Co is rated 4.4 based on 234 reviews