Thank you for your recent purchase with us. We are more than happy to hear that you love your items purchased. Unfortunately to know that you did not received the free earrings is so unexpected so we understand your frustration and we will do our best to assist you with this.
On behalf of Brilliant Co, I apologise for you to have to experience this issue. As the best resolution to this, we have shipped out your free earrings today and will send you an email of the tracking details.
Once again, we appreciate your time and effort in sharing your experience with us.
We would appreciate if you could leave us a positive review and share your experience with us when received the item.
“Brilliant co is excellent in all ways customer service delivery of items and price have purchased more then a few items .l am very happy with all of them .l would recommend this company and give it five stars out of five Jackie fraser”
“My friend at work had on the boxed 3pc Tree Of Life Charm Bracelet I fell in love with it and ordered it straight away.
I finally received it and good not be happier it is gorgeous and love the gift tin it came in. Did not have to wait to long for it to be delivered either highly recommend and will definitely be ordering more .”
“This brilliant company had exactly what I wanted when i didnt think i would be able to find it anywhere. They had the best price and the item arrived quickly and was well packaged.I would thoroughly recommend them and will be using them again myself.”